Heeton Concept Hotel - Kensington London

Although the room was small it was comfortable with good quality linen and towels. Fairly limited TV channels, but tea & coffee facilities. I liked the offer of free drinks if you choose to forgo daily housekeeping. The location is very good....close to the Tube, restaurants, pubs, convenience stores and supermarkets. The only fault I can think of is I would have preferred there to be an in-room safe. I will definitely choose to stay here again.

This hotel is absolutely fantastic! Arrived at 11am, intending to drop luggage off but the lovely receptionist let us check in early. The location is superb, a couple of minutes walk to Earls Court Tube Station, plenty of cafes and restaurants nearby (some you can show your room key and they will give you a discount). I would highly recommend this hotel and will definitely return.

Staff was very friendly and helpful. Especially the Egyptian gentleman. Location is amazing with the underground station only a stone throw away. That said, cleanliness was quite lacking.

Located in Earl’s court which i love how convenient it is to many places in central london. Just 30mins from heathrow straight with Piccadilly line! The tube station n a bus stop is just 3-4mins walk away up on high street. Thats also where many shops n restaurants, cafes & supermarkets located at! I book this hotel last min so im totally satisfied with the good price. My solo room located on 1st floor, although they hv lift, the room i was assigned still requires extra 10steps of stairs as u see on last pic. But im ok with that. N the room is very tiny but it got everything i need for a three night stay, window, heater, full length mirror, hangers, clothes rack, kettle, tea n coffee, shower gel n shampoo, tv etc. Also one thing i appreciate a lot is how nice the shower is, it has enough water pressure n hot enough for a winter time like this. Its my best time to relax after a long day before bed and keep me warm. Absolutely hv no complaint haha oh n their wifi is stable n staff is friendly for troubleshooting wifi setup :] Oh n make sure u check out the masala shop n asian market close! They offer a wide range of food n drinks choices :]

Sure, here’s a draft for your review: “I recently stayed at the Heeton Concept Hotel for nine nights, and unfortunately, my experience was far from satisfactory. Despite booking well in advance, I was given the smallest room in the hotel. I reached out via email and approached the concierge daily, requesting an upgrade to a more comfortable room, but my efforts were ignored. The lack of responsiveness and unwillingness to assist left me no choice but to leave the hotel ahead of my planned departure. I cannot recommend this hotel to anyone looking for a pleasant stay.” Check the attached pictures which shows you how small the room in comparison with the other rooms despite I paid higher rate for it for 9 nights which indicates that staying longer dose not save money but it wasted it with no choice but to leave the place.

Overall it is ok. Will book again if I have a chance to go there.