Berkeley Court Hotel

One of the Worst Hotel Experiences I’ve Ever Had – Not Even a Basic Hotel I don’t usually write reviews, but I felt it was necessary this time to warn others. This place is not a hotel by any standard—not even a basic one. Let me be clear: There was no working internet during my entire stay. No napkins, no shampoo, no soap—basic hygiene items were completely missing. No air conditioning or fans even though it was extremely hot. The only pillow provided was so old and flat that it can’t even be called a pillow. When I asked for a second one or a replacement, they refused. You are given only one towel, and when I requested a clean extra towel, they refused again. They placed me in a room directly next to a noisy street. Because of the heat, I had to keep the window open—but that meant I barely slept. Every 15–20 minutes I was woken up by motorcycles, cars, loudspeakers on bikes, and drunk people shouting outside. It was also very uncomfortable to be so exposed—people could literally look into my room while I slept, but closing the window was not an option due to the heat. Honestly, I felt like I was living on the street with a bed, not staying in a hotel. The room itself was tiny—so small that it was hard to move around with luggage. To make matters worse, when I checked out and asked to leave my bag for a couple of hours, they told me I had to pay extra just to store it. After arguing, they finally agreed to keep it for just one hour for free. This kind of customer-unfriendly policy was the last straw. The only positive aspects: The location is convenient. It’s cheaper than other hotels in the area. The reception staff were polite, but clearly limited in what they could offer. Still, none of these positives make up for the terrible experience. I’ve stayed in many hotels before, but this one doesn’t even deserve to be called a hotel. I strongly advise others to avoid it—there are better options, even on a budget.

I was attending an event In the city so needed a place to stay and came across this hotel. The location is very good Edgware road station is just a walk away. I have to say from start to end of my stay I felt very welcomed ,gained some life advice which is very sweet. Edris you made my stay feel very safe and welcoming, honestly such a nice and kind guy, wonderful host and I can see that you work really hard and go the extra mile to make guests feel welcome, litterally answered all my dumb questions even at 2am lol, thank you. :)