Novotel London West
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1 night
1 room, 2 adults, 0 children
All properties in London
Novotel London West
1 Shortlands, Hammersmith and Fulham, London, Greater London, United Kingdom
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We Price Match
Last booked 3 hrs ago
Highlights
Ideal location
Delicious breakfast
Pets welcome
Lots to doAmenities
Fitness RoomFree
Public parking
24-Hour Front Desk
Luggage Storage
Bar
Café
Taxi booking service
Meeting Room
All amenities
Property Description
In the heart of London, Novotel London West is within a 5-minute drive of Eventim Apollo and Westfield London Shopping Centre. This hotel is 2.2 mi (3.5 km) from Kensington Gardens and 2.6 mi (4.2 km) from Harrods. Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access and concierge services. Enjoy a delicious meal at Aroma, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the Mirror's Bar. English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Planning an event in London? This hotel has facilities measuring 53820 square feet (5000 square meters), including conference space. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 630 guestrooms featuring refrigerators and some with iPod docking stations. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
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8.3/10
Good food and services
All 279 reviews
Surroundings
Metro: Barons Court
(650m)
Metro: Hammersmith
(700m)
Airport: Heathrow Airport
(20.4 km)
Airport: London City Airport
(21.2 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Executive Queen Room
1 Queen bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Executive Room With Queen Bed And Single Sofa Bed
1 Double bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Junior Suite
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Minibar
Daily housekeeping
Check Availability
7
Superior Room With Queen Bed And Double Sofa Bed
1 Double bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Superior Queen Room
1 Queen bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Superior Twin Room-Accessible
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Superior Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Superior Room With Queen Bed And Single Sofa Bed
1 Double bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Premier Executive Room With Queen Bed And Double Sofa Bed
1 Double bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Premium Executive Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Superior Room With 2 Single Beds And Single Sofa Bed
2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
8.3/10
Very Good
279 reviews
- Cleanliness8.4
- Amenities8.0
- Location8.6
- Service8.0
Average for similar properties in London
Review summary
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Location: Frequently praised for its convenient location near Hammersmith Station, with easy access to the subway, buses, and central London attractions. Close to supermarkets, shopping malls, restaurants, and other amenities.(based on 103 reviews)
Guest User
July 17, 2025
Room is comparably spacious . Very Good Service. Thank you Sunanda for arranging the doctor immediately . She is very helpful ☺️, and thank you Rebecca explaining the express check out service . She is very helpful too ☺️. Only the water pressure for the shower is not good enough . Others were all fine .
Teiooq
July 22, 2025
Pretty basic - not hugely impressive, but has what you need. Location is good
Guest User
July 22, 2025
I had to leave the hotel a few days early due to a family problem and requested a refund. Unfortunately, even though I sent the hotel five emails, the hotel refused to even respond. This is disappointing and I request the hotel management to follow up. The answer is not important, but the fact that they are mishandling the customer is very, very bad.
Guest User
May 6, 2025
Highly recommended. Within walking distance of the train station, places to eat and shopping areas. I was the only one in our travelling group of 4 who had issues with getting my room cleaned...I had to make several complaints at the front desk before it was resolved. Aside that, I had an awesome, convenient stay. Shout out to ******* at the front desk!
Guest User
April 8, 2025
Conveniently located at the Hammersmith, plenty of shops and restaurants nearby for daily needs. Also it is not far from central London by the underground.
Abraham
May 19, 2025
It was a good stay .some rules were confusing as 200 pound was asked before check in as a security deposit if any damage has be done during or stay .the amount was debited and it was credited but it was not reflecting in our bank account once we land back in our home country.so I didn't know how it works and one more thing we were given a room but when we checked the bed was broken from beneath so we told the reception to change or room other vise maybe from 200 pound deposit some amount may be have been deducted that we have damaged it .overall satisfactory stay
Guest User
February 7, 2025
Room clean, bed comfy. Location 8mins walk to underground station, very convenient to airport and also downtown. Will come again.
Guest User
February 25, 2025
Good food and services
Services & Amenities
Most popular business facilities
Fitness Room
Free
Public parking
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Café
Taxi booking service
Meeting Room
Additional charge
Wake-Up Call
Wi-Fi in Public Areas
Free
Fitness Room
Bar
Meeting Room
2 Restaurants
Artisan
Style: A la carte
Cuisine: European
Open for: Dinner
Special dietary options: Dairy-free, Gluten-free, Vegan, Vegetarian
Ambience: Modern
Dining options: Reservations available
Business hours: [Tues - Wed,Sat] 18:30-22:00
Notice: The amenity will be closed during your selected stay dates. Please contact the hotel in advance for details.
Aroma
Style: A la carte, Buffet
Cuisine: International
Open for: Breakfast, Dinner
Special dietary options: Dairy-free, Gluten-free, Halal, Vegan, Vegetarian
Ambience: Family-friendly, Modern
Dining options: Reservations available
Business hours: [Mon - Fri] 06:30-10:00, 18:00-22:00,[Sat - Sun] 07:00-11:00, 18:00-22:00
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available On-site parking, and Charge, £3.50 (approx. NZD 7.86) Hourly. Limited parking spaces Reservation not possible
Public parking
Additional charge
Transportation
Taxi booking service
Business Services
Coworking Spaces
Meeting Room
Additional charge
Front Desk Services
24-Hour Front Desk
Concierge Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Wake-Up Call
Tour/Ticket Service
Languages Spoken
English
Greek
Arabic
Hindi
Portuguese
French
Italian
Spanish
Romanian
Food & Drink
Snack Bar
Kiosk/ Convenience Store
Café
Bar
Room Service
Public Areas
Elevator
No Smoking in Public Areas
Outdoor Furniture
Smoking Area
ATM
Non-Smoking Floor
Health & Wellness
Fitness Room
Free
Cleaning Services
Dry Cleaning
Additional charge
Laundry Service (On-Site)
Additional charge
Facilities for Children
Children's Meals Available
Accessibility
Assistive Listening Devices
Handrails in Stairways
Stair-Free Property Entrance
Accessible Rooms Available
Safety & Security
First-Aid Kit
Fire Alarm
Fire Extinguisher
Security Personnel
Security Alarm
Smoke Detector
CCTV In Public Areas
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeWestern, Full English/Irish, Gluten-free, Vegan, Vegetarian
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 07:00-11:00 Open
| Age | Fee |
|---|---|
Children 11 years old and under | Free |
Children 12–17 years old | £21.75 (approx. NZD 48.84) per person |
Adult | Buffet:£21.75 (approx. NZD 48.84) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Payment MethodsThis property accepts credit cards and debit cards
Deposit RefundThe deposit will be returned to the original account of payment .
Pets
Pets are allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 1973
- Renovated: 2012
- Number of Rooms: 630
In the heart of London, Novotel London West is within a 5-minute drive of Eventim Apollo and Westfield London Shopping Centre. This hotel is 2.2 mi (3.5 km) from Kensington Gardens and 2.6 mi (4.2 km) from Harrods. Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access and concierge services. Enjoy a delicious meal at Aroma, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the Mirror's Bar. English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Planning an event in London? This hotel has facilities measuring 53820 square feet (5000 square meters), including conference space. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 630 guestrooms featuring refrigerators and some with iPod docking stations. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What are the check-in and check-out times at Novotel London West?
The check-in time at Novotel London West is 15:00 and the check-out time is 12:00.What are the check-in and check-out times at Novotel London West?
Does Novotel London West have a swimming pool?
No, Novotel London West doesn't have a pool.Does Novotel London West have a swimming pool?
Are pets allowed at Novotel London West?
Yes, Novotel London West is a pet-friendly hotel, but it is best to call ahead to confirm.Are pets allowed at Novotel London West?
Does Novotel London West provide breakfast?
Yes, guests at Novotel London West can enjoy breakfast during their stay. Breakfast option(s): Western, Full English/Irish, Gluten-free, Vegan, Vegetarian. Does Novotel London West provide breakfast?
How much does it cost to stay at Novotel London West?
Prices at Novotel London West are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Novotel London West?
Which airport is closest to Novotel London West?
Heathrow Airport is the closest airport to Novotel London West, and it is about 24 mins from hotel by car (20.4 km).Which airport is closest to Novotel London West?
What is the cancellation policy for Novotel London West?
The cancellation policy for Novotel London West varies depending on the type of room and booking conditions.What is the cancellation policy for Novotel London West?
About This Property
| Nearest Airport | London City Airport |
|---|---|
| Distance to Airport | 21.16KM |
| Nearest Train Station | Kensington (Olympia) |
| Distance to Train Station | 1.39KM |
| Nearest Metro Station | Barons Court |
| Distance to Metro Station | 0.65KM |
| Average Price From | NZD471 |
| Hotel Star Rating | 4 |