Sofitel London St James Hotel Reviews

I have business meeting and have to stay in a hotel close to the venue. I am very satisfied with the hotel even I stay for one night only. I dated a business partner having dinner in this hotel and the restaurant is excellent! will stay here when I visit London again

Superd location, 5mins walk to Picadily Square, less than 10mins to Chinatown and Covent Garden. The hotel rooml relatively spacious and new.

We stay at this hotel quite often. It is one of my go-to hotel in London, for its location, the Chinese restaurant on-site, and the comfort of the rooms.

Perfect location , clean and luxury room! Friendly staff and the Michelin restaurant was fantastic

Best hotel and emplacement

Very classy hotel with great service. Good rooms and excellent service

Good location, good service.good room

The room is spacious and clean. The hotel staff is very polite and the service is warm and thoughtful.

The hotel is next to the theatre where the Phantom of the Opera was shown, Trafalgar Square, which is very convenient. The room is relatively large and the facilities are new. The sanitation is good, which is in line with the consistent quality of Sofitel.

The hotel I have admired for a long time🏨 is in a very advantageous location in London. As soon as I entered, I was struck by a combination of retro and modern charm, which I really liked. English aesthetics, colorful plaid decoration, the hotel is covered with flowers💐 and colors, full of artistic atmosphere. The tea and snacks in the lobby🈶 a rose room are very unique. Breakfast is behind a rather secret door in the lobby. It is very beautiful inside. The morning is full of sunshine. It is half self-service and half order, and it is also delicious😋 The room is small (this is the case throughout the whole trip), and the orientation is not good, but the room I booked is also average price.

Very old hotel, obviously discriminating against Chinese people. Look at what's outside our window in the picture. Most rooms have a city view, but we were given the worst location. The hotel's facilities are not up to date, but they are reluctant to spend money on maintenance. First of all, you don't need to swipe your card to get on the elevator, which means anyone can get in. There is no sense of security. I called the food delivery at 10 o'clock in the evening, and they said that the food delivery waiter had gone off duty. I was really confused. Is this the service of a star hotel? We had to go out for dinner. We were obviously very tired and didn't want to go out. What's more outrageous is that after dinner, the hotel door was locked... I rang the doorbell and waited for a long time before someone came to open the door. It was more than 11 o'clock. Hotels of this price in London should not be of this standard. The room was also very unhygienic, with a lot of dust and uncleaned hair on the carpet. The dusty speaker was still an Apple 13 socket. I stayed in several hotels of the same price in London, and this one was the worst.

The room is nice, it's purple and British style. But the service is superb, the location is very good, it's convenient and safe. There is also a Tesco opposite, it's very convenient to buy something

The location is very good, the room is spacious and comfortable. The breakfast is of good quality and delicious. I will continue to choose this hotel next time.

The location is great, close to Chinatown, Oxford Street, Piccadilly Circus, etc. The Pro-Palestine 🇵🇸 parade passed by the back of the hotel, so the location is impeccable.