Ibis London Shepherds Bush - Hammersmith

We stayed for two days and it was a lovely stay. We got a twin bed and the room was a decent size and it wasn’t too hot. Beds were comfortable and the bathroom was also a decent size (wet room) and the water was nice and hot. In terms of the cleanliness, at surface level it was cleaned but you could tell it wasn’t throughly cleaned. There was dust and dirt here and there. But at the same time it wasn’t bad if that makes sense. For the price, it was worth it in my opinion. The location was great too, the underground was like 4 minute walk and Westfield White City was also around the same area (5 minute walk). There is a small local shopping centre next to the hotel where you can find Lidl, Sainsbury’s, Poundland and other shops. There are also many places to eat around the area.

Room was basic but bed comfy. Location good for what needed it for. Most staff need a get a personality and atleast smile. Axel was polite and helpful after other staff couldn’t really care less and not great attitude. Shift team leader pleasant enough but his enthusiasm didn’t reflect other staff.

Great staff at reception, and unlike other hotels this seems very safe especially when u need a keycard to get in and out the building as well as in the elevators.

Clean and in a good location, very close to the tube station.

This hotel is the worst to stay at, reasons: 1) I had 3 luggages and 1 bag with me. Upon check-in, no one didn't assisted me with my luggages to my room, they just looked at me struggling with them. 2)Toiletries are not provided 3) Robe and bed slippers are not provided 4) Breakfast: Not much options and taste very poor 5) Hotel location from the airport proximity is a lie on the booking site. It takes more 25mins to get to either location 6) Hotel location from the tourist attraction areas such as London Eye etc proximity is also a lie. It takes more 30mins to get to the locations. NB. I would NOT recommend anyone to stay at this hotel because after staying, I understood why payment was non-refundable. No one in their right mind would pay so much money and not expect to get even an inch of luxury. And mind you, my reservation was for 5 days. So can you imagine staying somewhere uncomfortable for so long!

near my fav weatherspoon! value for money $$$$