InterContinental London Park Lane, an IHG Hotel Reviews
InterContinental London Park Lane, an IHG Hotel
One Hamilton Place, Park Ln, Westminster, London, W1J 7QY, United KingdomView Hotel Details
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InterContinental London Park Lane, an IHG Hotel Guest Reviews
4.5/5
Great
97 review
Verified reviewsLocation4.7
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(97)
Positive reviews(34)
Reviews with photos/video(1)
Awesome stay(10)
Great service(10)
Great location(9)
Um Mei
One Bedroom Suite King
Stayed in Jul 2024
Family
6 review
Very Good
Posted on Jul 13, 2024
Good location. Good service. I will definitely return next time
Response from Property: Dear Valued Guest,Thank you so much for taking the time to leave a review, it means a lot to us. We pride ourselves on our wonderful team and location and we're so happy that you enjoyed your experience. We hope to welcome you again very soon.Warm regards, Reservations team
Ola Treboutte
Cosy Room
Stayed in Jul 2023
Travel with friends
1 review
Outstanding
Posted on Sep 9, 2023
The concierge was very friendly, the rooms were clean and well kept. The location was perfect.
Guest User
Premium King Room
Stayed in Jul 2023
Travel with friends
1 review
Outstanding
Posted on Jul 7, 2023
Exquisite services with the ultimate attention to detail. Lovely location for coffee and lunch and to wind down with a perfect cigar.
Pandu
Cosy Room
Stayed in Oct 2023
Business travelers
1 review
Outstanding
Posted on Nov 2, 2023
good , good view . nice place
Guest User
Premium Room
Stayed in Nov 2023
Booked for others
8 review
Outstanding
Posted on Dec 28, 2023
Good service for the stay
Moustafa Elsaid
Cosy King Room
Stayed in Feb 2024
Solo travelers
1 review
Very Good
Posted on Feb 18, 2024
Good .
Response from Property: Dear Valued Guest, Thank you for taking the time to share your positive experience with us at InterContinental London Park Lane. Thank you for taking the time to leave a review, we are thrilled to see that you enjoyed your stay at our hotel and that the service was to your liking. On behalf of the whole team, we hope to welcome you again very soon!Warm regards, Reservations team
Guest User
Mayfair Suite
Stayed in Nov 2022
Couples
2 review
Outstanding
Posted on Dec 2, 2022
Great hotel
Muzilanlan
Classic Room 1 King bed
Stayed in Aug 2024
Family
33 review
Outstanding
Posted on Sep 1, 2024
It is very suitable for family travel. The hotel is also very good. The environment is good. The hygiene is also good.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Thank you for taking the time to share your positive experience with us at InterContinental London Park Lane. Thank you for taking the time to leave a review, we are thrilled to see that you enjoyed your stay at our hotel and that the service was to your liking. On behalf of the whole team, we hope to welcome you again very soon!Warm regards, Reservations team
DavidXHD
Cosy Room
Stayed in Aug 2024
Travel with friends
21 review
Very Good
Posted on Sep 5, 2024
The decoration style of each floor is different. The decoration style of the floor we live in is more modern, which is suitable for young people. The service staff is also enthusiastic.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Thank you for taking the time to share your positive experience with us at InterContinental London Park Lane. Thank you for taking the time to leave a review, we are thrilled to see that you enjoyed your stay at our hotel and that the service was to your liking. On behalf of the whole team, we hope to welcome you again very soon!Warm regards, Reservations team
Guest User
Premium King Room
Stayed in Aug 2024
Travel with friends
5 review
Very Good
Posted on Aug 15, 2024
The location is great, next to Hyde Park and Buckingham Palace, and it's very convenient to go to many places.
The room is a bit old, the curtains are damaged, and the decoration is old-fashioned and retro.
Our room is on the first floor, and the view outside the window is not very good
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you so much for taking the time to leave a review, it means a lot to us. We pride ourselves on our wonderful team and location and we're so happy that you enjoyed your experience. We hope to welcome you again very soon.Warm regards, Reservations team
Guest User
Classic Room 1 King bed
Stayed in Aug 2024
Family
11 review
Outstanding
Posted on Aug 29, 2024
The hotel is luxurious and elegant, the room facilities are clean and comfortable, and it is close to Hyde Park and Buckingham Palace. It is convenient to go anywhere
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you so much for taking the time to leave a review, it means a lot to us. We pride ourselves on our wonderful team and location and we're so happy that you enjoyed your experience. We hope to welcome you again very soon.Warm regards, Reservations team
🧚♀️Jenny
Cosy Room
Stayed in Jun 2024
Family
1 review
Outstanding
Posted on Jul 2, 2024
Stayed in the hotel for a week and was very satisfied ❤️ It is within walking distance of Buckingham Palace, Westminster Abbey, several shopping streets, and very close to the subway station entrance, making it convenient for travel. There are many hotels around, and Michelin three-star hotels are within easy reach. The Western breakfast has a rich variety. Free bottled water is provided in the room.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Thank you for taking the time to share your positive experience with us at InterContinental London Park Lane. Thank you for taking the time to leave a review, we are thrilled to see that you enjoyed your stay at our hotel and that the service was to your liking. On behalf of the whole team, we hope to welcome you again very soon!Warm regards, Reservations team
Sheshou68
Premium King Room with Park View
Stayed in Jun 2024
Travel with friends
35 review
Outstanding
Posted on Jun 17, 2024
Opposite Hyde Park, it is really convenient for travel!
The environment of the executive lounge is also good👌
The breakfast is OK!
Original TextTranslated by Google
Response from Property: Dear Sheshou68, Thank you for taking the time to share your positive experience with us at InterContinental London Park Lane. Thank you for taking the time to leave a review, we are thrilled to see that you enjoyed your stay at our hotel and that the service was to your liking. On behalf of the whole team, we hope to welcome you again very soon!Warm regards, Reservations team
Guest User
1 Bedroom Suite Balcony
Stayed in May 2024
Family
7 review
Great
Posted on Jun 4, 2024
The hotel is in a great location, opposite Hyde Park, and there is a sightseeing bus next to the park, which is very convenient. The room is a little small, compared to domestic ones, it is only a four-star
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Thank you for taking the time to share your positive experience with us at InterContinental London Park Lane. Thank you for taking the time to leave a review, we are thrilled to see that you enjoyed your stay at our hotel and that the service was to your liking. On behalf of the whole team, we hope to welcome you again very soon!Warm regards, Reservations team
Dannierdadi
Cosy Room
Stayed in May 2024
Travel with friends
15 review
Very Good
Posted on May 26, 2024
The room is too old, the bathroom is old-fashioned, you have to stand in the bathtub to shower, everything else is good.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for taking the time to let us know how your recent stay went with us, we sincerely appreciate the open and honest feedback, and this all combines to helping us improve our guest experience. We would like to introduce our Mayfair Collection style of rooms which is our renovated room collection with the modern style so we do hope that when we see you back again it would be great to hear your feedback on these as well.We look forward to having the opportunity to welcoming you back to Park Lane again on another occasion.Please feel free to contact us should you back to Park Lane again on another occasion.Kind regards, Reservations Team