The Gresham Hotel Reviews

Convenient location. Arrived after a long flight and able to have an early check-in with the help of a nice staff lady.

Suitable for travelers who have sufficient supplies for daily necessities. The toothbrush and hair dryer does not come with anything and can be purchased nearby. The room is very clean and has no peculiar smell. The supplies and beds provided are very comfortable. The staff is friendly. However, the decoration of the room is old and small. The location is very convenient and easy to find. There are many restaurants and shops around. Those who just want to satisfy their hunger and don't have high food requirements are welcome. Many options.

The hotel, the rooms, the location and the staff are incredible! I recommend 100%, I will definitely return to this hotel for my next stay in London!

Typical London hotel close to Paddington tube. Good price/quality. A bit old-fashioned, but very clean. Decent breakfast and friendly staff. Small room and bed, but still comfortable.

The location is first-class, the transportation is convenient, the price is very high, but the sound insulation is relatively poor, and the facilities are a bit old, but the price is reasonable, so I can accept it. If it is only a stay of one or two nights, I highly recommend staying

A few minor drawbacks: - the heating which heats constantly (even being set to 0), forced to keep the window open when it was 6°C outside, which lets in the noise. - noise in the hallways - the very hot shower, you can't lower the temperature (but you can raise it) and there is no shower head. However, everything else was impeccable, hygiene level, nothing to complain about. The staff is very nice too, despite the small flaws, I recommend!

good location However, one of the twin beds was too old and was inconvenient. My English is short, so I couldn't even ask for a change of room, so I just slept, but I thought my back was hurting.. However, the accommodation itself was cheap. Reference...

Hotel facilities were fine. Only downside is that there is quite a lot of noise from outside if you're staying in the front rooms.

Good value hotel in a great location for sightseeing. The staff were friendly and helpful.

The rooms are good, but small. The beds are old, but it was ok. The washcabin was too small. The cleaning was ok. The breakfast was ok. I miss bacon. Got only one small sausage, to the english breakfast. I want more. The staff was ok. Why must everything have to wrapped in plastic in England? Environmentally conscious?

Mattresses are very old you can hear the springs when you move around shower is disaster the hot and cold water is very hard to adjust very tight space hardly to move inside the shower room I don’t recommend it but staff are so good .

Hotel very clean . Breakfast was ok . The lift struggled as it is also used by staff cleaning and it is set so that it goes to the floor from where it has been called . Spent 10 mintues going up and down building . room adequately furnished and had good lighting and sockets . However sink very small so difficult to fill kettle. No plug for bathroom sink .Hot water very slow to come though, therefore possible to think there is not hot water . Difficult to read in bed as not head board, when you sit up and lean against the wall bed tends to more. Hotel is fine for short stays and very convenient to paddington

Room was spotless and a good size. Bathroom was excellent. There was a good selection of breakfast items. I would highly recommend The Gresham.

I really wish i hadn't booked this hotel in advance and paid in full, because we hated staying here. The hotel lost one of my reservations and blamed it on ********** the first night we arrived. The second day and full night we were there, the power went out completley and we were not offered any sort of solution whatsoever. We had to shower and change in the dark. No flashlights offered, no candles offered, nothing. Additionally, our room was piping hot because it was on the attic floor without power. They offered to refund our night for the power mishap and then proceeded to charge us instead! We were out around $300 at the beginning of our vacation. We canceled our third day and found another hotel because they "couldn't fix the power anytime soon." It took them four days and an in person blunt reminder for them to fully reverse the charge and refund us. The beds were horribly uncomfortable. They were just placed on box springs on the floor and we could feel every spring in the mattress. They were lumpy and uneven. The only thing that was enjoyable was the incredibly sweet woman who served English breakfast every morning. She was the ONLY positive thing that we took away from this place.