Ellen Kensington

The worst hotel in the UK trip One morning, the ceiling of the room suddenly leaked. If we hadn't left late, I reasonably suspected that all our luggage would have been destroyed. Apart from this big problem, various details are completely inadequate. The door handle of the bathroom is a striped handle, and there is a lot of white foam from the decoration. I can understand the open shower in the bathroom, but this open bathroom is the kind that can make the whole bathroom full of water, which is very unreasonable. The cabinet has various scratches. It is said to be retro style, but it is really ugly and dirty. The room that leaked two days ago is still a street-facing room. The noise on the street can be heard clearly. All the beds are 1.5 meters, which is not consistent with the 1.8 meters mentioned by Ctrip. The walls in the corridor are so dirty that they are not even as good as student apartments. There are many other bad details like this. In short, this hotel is okay when you enter the lobby, but you find it is a shabby makeshift team when you enter the corridor. In the end, the manager refunded me 38% of the total room fee. It's really bad. The only advantage is that it is closer to the subway station.

This hotel is new, so the rooms are clean, and there are facilities in the bathroom, which is very good. In addition, the location of the hotel is good, easy to access, and the environment is quiet.