Guest User
October 20, 2024
I've stayed at so many different Premier inns these past few years in London and this by far has to be the worst one. I purchased a premier plus room which I've had multiple different times at other london locations and they have been fine but not this one. I arrived into my room to find the window was smashed and shattered on the outside, took a photo went to reception to say. The receptionist didn't care and just said its fine, don't worry about it. 2/4 pillows were dirty, bathroom was dirty and had mold on the room, don't even get me started on the shower, disgusting. Carpet stained, black mark on wall. My friend that stayed in a different room found bed bugs, she went to reception to say and once again Receptionist didn't care, all they said was "oh they didn't hoover them up then". Only good thing was the location, located inbetween 2 different overground stations and close to the venue that I was attending. Will not be staying here again