voco London - Marylebone

All the staff were very very friendly and they were like family especially Pamela Ismael and B&B. Everybody was extending his/her help and support to make our stay comfortable. This is my third time staying at this hotel and I will keep staying at it every time I visit London. Thank you everyone for the warm welcome and comfort we experienced during our stay. Jasem 💐

Booked this hotel for my mum to stay while visiting us. Facilities are new and clean. As mentioned by some other reviews the room is on the small side, but okay for one person.

No bus stop anymore

Absolutely the worst hotel experience of my life. The room, advertised as 15 square meters, was barely 7—no exaggeration, it felt like a broom closet. To make it worse, it was in a basement with no windows, yet somehow they dared to call it a ‘deluxe room’. False advertising at its finest. Breakfast? A complete joke. There was nothing to eat—literally empty trays—and even if there had been food, there was nowhere to sit. Guests were either standing awkwardly or balancing plates on their laps. I wouldn’t stay here again if they paid me. Avoid at all costs unless you enjoy being lied to and treated like an afterthought.

Stayed for business as the price seemed reasonable near to my work in Marylebone. A lot of people mentioned that the location seems good although I disagree; I didn’t think the surrounding area was particularly nice at all. I read reviews before coming and was a bit nervous; I booked through a third-party site and surprise surprise was given an underground room. I never get treated inferiorly anywhere else just by using ***********. The restaurant looks tiny so I certainly didn’t bother using. The room was also tiny described as deluxe with a bathroom that had a drain-like smell. Honestly, the worst towels I’ve ever seen in any hotel, tiny, thin and threadbare. The bed was comfortable at least, but not enough to rate it higher than one star. To top it off after working a 13 hour day and coming back at 9 pm, I couldn’t believe my eyes that the room hadn’t been touched by housekeeping. By that point I couldn’t be bothered getting someone to come, and put up as leaving thankfully the next day. My tip - find another hotel Seems barely 3 start, certainly not 4.