Ruby Zoe Hotel London Reviews

One of the best hotel I’ve ever stayed! Totally my vibes… colorful, vibrant, young…love their bar style reception and friendly staffs 🥰 It’s location is really convenient at a lovely neighborhood. Walking distance to Portobello Market. 5 minutes from tube station, and plenty of restaurants and cafe nearby ❤️

Nice and clean rooms, bigger than the average London rooms

Excellent location in Notting Hill , we visit the area 3-4 times a year and it’s our new default place to stay . Good value for money , very clean rooms and nice ground floor area to sit and chill .

Stayed here with the wife during our London trip and it was one of the nicer hotels we have stayed in

Great energy at this hotel, front view on 3rd,4th or 5th is best. I also enjoyed breakfast!

Nice hotel - very straight forward experience. Relatively low cost for the location , but you get what you pay for. Clean rooms, no frill experience. For basic toiletries you need to buy it off the vending machine. It's basically like flying on a low budget airline. For what it is at the cost point I think it's a decent option

Easy and efficient check-in checkout, friendly staff. Superb location, just a few minutes away from the tube station.

Excellent hotel. Beautiful new hotel in the heart of west Kensington. Thank you

The location is good, close to underground. Many restaurants nearby. The staff is friendly.

I was upgraded to a room that had a view as the one I was given originally faced a brick wall and with the new room was not disappointed. The room is well appointed but the reason I don't give it the highest marks for a 4star hotel is because if you want to make yourself a hot drink you have to get dressed and go down the corridor because they have decided to take away ammenities like personal kettles. I get they have replaced these things with 2 amps that you can plug a guitar into but there were no instructions when I tried to look it up (and I play guitar). It would be better served with a DAB radio and a kettle or some other sort of modern way to get hot water. Other than that, loved the products and the staff were really lovely and funny! Thank you Team Ruby!

Beautiful hotel, great location and very comfy beds. We really enjoyed our stay. Only negatives would be that the room was smaller than I was expecting, and the downstairs bar is very pricey!

I had a wonderful stay at this hotel! From the moment I walked in, the staff made me feel right at home. The room was impeccably clean and well-appointed, with a comfortable bed that provided a great night's sleep. The hotel's amenities were top-notch, from the delicious breakfast spread to the fitness center and relaxing spa. What truly set this hotel apart was the exceptional service. The staff went above and beyond to ensure my stay was enjoyable, providing excellent recommendations for local attractions and dining. I can't wait to return to this hotel on my next visit – it exceeded all my expectations!

Great hotel in a perfect location right next to the tube. Would definitely stay again

The front desk was not very welcoming, but I cannot say that they treated me differently. The hygiene was average. When I checked in, I found that the bed sheets were dirty. It was too late so I did not ask the front desk to change them. The next day, I asked the front desk to change the bed sheets, but they responded with almost no eye contact. This attitude, this hygiene, and this price are just average! I have stayed in another hotel of the same price and period, which is better than this one. I do not recommend going there! !