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5 star

Claverley Court Apartments Knightsbridge
4.2/522 Reviews

Claverley Court Apartments Knightsbridge

Knightsbridge London|0.4km from Holy Trinity Brompton
The executive 1 bedroom room with a price 380£ per night didn’t match description and picture on the internet. The given room (703) was on the ground floor (what corresponds with the website description of the “deluxe 1 bedroom”). The given room didn’t fall under the category of “executive” at all. The only window in the bedroom opened into a narrow dark shaft, diameter 1,5 m, you can’t see even the peace of the sky, only 4 walls with loud ventilation installments. Their volume was loud even with the window shut, therefore it would be impossible to sleep in a room like that. It was also impossible to ventilate the bedroom with fresh air (the apartment smelt badly). The small window in the living room looking out at Harrod's Parking lot. (website says this “hotel offer the very best in 5 star luxury London, all apartments face east and west to maximise light” and etc.) The general manager Vitor Medeiros told me that it was the only room available in the apartment building. He offered me 2 rooms in another building (25 min by walk from the booked apartment, in another district, which I didn’t like), one of them was a category below (cheaper and quality was worse), for the second he asked me to extra pay £900, which was ridiculous. I requested that he returns the paid money for the room, and he claimed that he wasn’t authorized to answer these kinds of questions. I asked to speak to another person who is authorised but he didn’t give me any information. I moved to a different hotel, and I did not spend the nights at this apartment (as I repeat, it would be impossible to sleep in). I sent 2 complaints by email but no one answered me.

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Top rated hotels in London

Searching for hotels near Holy Trinity Brompton? Compare room rates and reviews to find your ideal stay.
Bulgari Hotel London
4.6/563 Reviews
Knightsbridge
Outstanding service,attention to detail,and a stunning hotel.recommendation for stay in london
Claverley Court Apartments Knightsbridge
4.2/522 Reviews
Knightsbridge
The executive 1 bedroom room with a price 380£ per night didn’t match description and picture on the internet. The given room (703) was on the ground floor (what corresponds with the website description of the “deluxe 1 bedroom”). The given room didn’t fall under the category of “executive” at all. The only window in the bedroom opened into a narrow dark shaft, diameter 1,5 m, you can’t see even the peace of the sky, only 4 walls with loud ventilation installments. Their volume was loud even with the window shut, therefore it would be impossible to sleep in a room like that. It was also impossible to ventilate the bedroom with fresh air (the apartment smelt badly). The small window in the living room looking out at Harrod's Parking lot. (website says this “hotel offer the very best in 5 star luxury London, all apartments face east and west to maximise light” and etc.) The general manager Vitor Medeiros told me that it was the only room available in the apartment building. He offered me 2 rooms in another building (25 min by walk from the booked apartment, in another district, which I didn’t like), one of them was a category below (cheaper and quality was worse), for the second he asked me to extra pay £900, which was ridiculous. I requested that he returns the paid money for the room, and he claimed that he wasn’t authorized to answer these kinds of questions. I asked to speak to another person who is authorised but he didn’t give me any information. I moved to a different hotel, and I did not spend the nights at this apartment (as I repeat, it would be impossible to sleep in). I sent 2 complaints by email but no one answered me.
Egerton House
4.7/547 Reviews
Chelsea
Wonderful hotel! Now on our permanent list for future visits. Had a last minute flight cancel and had to spend an overnight in London. We had been coming off a long guided trip and wanted a cozy and convenient place for our unexpected (bonus) overnight. Booked room only hours before arrival based on a friend’s rec who had only heard about hotel. The staff (notably Benjamin) could not have made us feel more welcome and as if we had just arrived home. Hotel was cozy and charming. Relaxing welcome beverage (tea or champagne) in sitting room off reception. Also enjoyed ‘house special’ Martini in bar that evening accompanied by great complimentary nibbles. King bed room was perfect for us and sized as expected - 2nd floor back in a separate foyer from main hallway - not huge, but great space and good sized bath for 2 people. Welcome treats & personal hospitality note in our room. (Again, they only had few hours notice aware of our arrival). Turn down service with slippers provided. Wonderful location for our preferences and easy walk to SoKen tube. Highly recommend.
The Rembrandt
4.3/5113 Reviews
Kensington
Lovely hotel in a prime location. Felt very safe. Breakfast buffet was included with room price. Everything you could want. The best croissants (are we in France?!), eggs, breakfast potatoes, yogurt, fruit, cheese, deli meats, bacon (like ham, not American bacon), juices, tea, coffee, toast. Also some items that are British beans and such. Several blocks to the Underground South Kensington station. Across the street from the V & A museum. Short walk to Harrolds, a must see! Amazing food hall, tea shops, chocolates and gems! Nice bar off the lobby with sofas and comfy chairs. Wine was reasonable price, 7 pounds. Two free drinks for booking room directly with hotel. Executive twin room was small, but adequate. Two chairs a table and a desk with chair, Robes, free bottle of water in mini-fridge daily. Nice view of the V & A museum from two large windows, that open. AC in room. Great shower!
The Franklin London - Starhotels Collezione
4.3/581 Reviews
Chelsea
Breakfast is good, some rooms can have extra beds, service is very good, very close to Harrods, the overall experience is good. Yes, the bed is very comfortable.
Princes Gardens
3.7/522 Reviews
Knightsbridge
The location of the hotel is good, there are museums and Hyde Park around. It's just that the shower mixing valve is not working and the water is not hot enough.

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