Hotels near Festival Pier in London

A great hotel overall, the bedding was comfortable and clean, amenities were nice and the personnel was super kind. Perfectly located, walking-distance from a lot of places, so if you would like to avoid public transportation to explore by foot, its just the perfect place. I highly recommend it. 😉

In the very center of London, there should be no other hotel in this price range that can compare to this location. It is a ten-minute walk to Chinatown and a twenty-minute walk to Buckingham Palace. The ordinary rooms are small but clean and tidy. The minibar is free and the service is regular. In terms of quality, I will choose here again next time I live in London.

On arrival at the hotel we were greeted at reception and check in was smooth. We then entered our hotel room and it all went downhill. One of the pillows was filthy and we had to ask for it to be changed. After using the toilet we found that it did not flush, we told reception and we were informed this was a common problem. We then went out for the evening to see a show and on arriving back we found that there weren't any curtains in the room just a strip of material on a runner to pull across the window. The material only covered about 2/3 of the window which didn't provide much privacy from the building opposite and let too much light in. Myself and my partner both showered that evening and were almost scolded by the water. We were unable to turn the temperature down low enough. We then discovered that when cleaning our teeth there wasn't any cold water in the tap. Just a drip. We complained again. After a late night we were glad to sleep and not have to get up early. How wrong we were! At 8:15 the following morning we were both still asleep when there was a knock at the door. I woke my boyfriend and told him to go to the door. On opening it there was a woman stood there saying ”check out!” We said not yet and she just kept repeating ”Check out.” We asked what time check out was and she replied that she didn't speck English. We shut the door and checked on our booking which said check out was midday! We were incredibly cross that we had been disturbed and complained yet again when we went down to reception. As an apology we were offered a free breakfast. It was the worst breakfast, Very few cooked items available, most warming dishes were empty, no bread for toast and no pastries. No wonder they gave it away free! All in all a disastrous stay in an awful hotel. We will not be returning.

Had afternoon tea for my birthday with my son, the staff Avataar and Fransseca were wonderful they went out of their day way to serve us. Extra sandwiches were on offer if we wanted more. They were so knowledgeable about the teas and even come round with a birthday card with cake and candle for my birthday. What a wonderful gesture. There was also a pianist playing in the centre of the room which was very delightful. On our way out I managed to get a photo with Sean who we have regularly watched on the Savoy on ITV. What a wonderful friendly chap. What a memorable day.

Staff were very helpful and friendly. I got upgraded free to the refurbished room from the classic room I booked. Small room and bathroom but with great facilities, a window that works and blinds plus curtains that block out the light. A little noisy because of the street down below but not bad. The room had a nice new AC unit and the shower pressure was very strong, maybe a little too strong with no clear way to reduce the pressure (it's either on or off).

We stayed at the Marriott County Hall just before the Easter weekend and had the most amazing stay! The hotel was perfect for us, it was clean, in a great location and staff were so so helpful! Every member of staff we spoke to made us feel so welcome. The bedrooms are well designed with plenty of space. The bathroom was perfect and we really liked the Molton Brown toiletries in the bathroom. We loved every minute of our stay at this hotel and couldn’t recommend it more! I really hope to return again in the future!!

At first I would like to thank Monica for the kind welcome and the quick allocation to me of a room - even though I was a few hours before check-in time. Additionally, a huge thank you to Michael for a very nice approach to me when I needed room help on several times and for providing me with all the things - amazing that you need something and he is with it in just after few moments. Like Monica and Michael, every employee should take care of the hotel guest - very pleasant hotel staff - really. The rooms are very clean and functional, well equipped and of course a huge advantage - location. Thank you and I will definitely come back here again. I would recommend the hotel to everyone!More

Very nice Hotel in a good location with good tube access for popular sightseeing attractions. . The hotel was very clean and tidy and the rooms were very nice and spacious too. Breakfast was very good with a good variety to choose from. Would definitely stay here again

The hotel location was perfect. The room was spacious, and the bed was comfortable. We book executive one bed room with city view and the view was good. Buiding is bit old. The carpet in the corridor was bit old however the room is good. No night Gowun and slipper. Only one toothbrush for two occupancy. The reecipetion staff was rude but later the senior staff was kind enough and gave us all the information about the hotel ecological system like if u be more green like using the towel and not cleaning up the room for 3 night they give a bottle of.wine or points for the resutrants. Oh btw there was a fire alarm out of blue and that freaked us but later turns out that was a technical issue. Above all it was good stay at the end.

The room was nice. The location is really superb. However, the check-in process took too long, around one and a half hours which it should not be that long when you have 4-5 receptionist there. The staffs is polite and helpful.