Hotels Near Church of Our Lady of Grace & St Edward, Chiswick in London

The location is wonderful, only 5 minutes from Earl’s Court train station. We booked a room for 3, asked for 2 keys but rejected. Since the reception closed at 8, people need to use key card to enter, our daughter went out at night whereas we stayed in the room, the problem was the room needed to insert the key card to activate the lights. Finally the staff gave us a fake key card to solve the problem. There was no replacement of shower gels making the shower without gels. We needed to get small bottle of bath gels from the reception. It was a bit noisy at night in our lower ground floor room. Good thing was the hotel provided 3 pack of biscuits for drinking the coffee in the morning.

The morning after our first night my friend and I noticed a bug crawling on one of the beds, we continued our investigation and noticed DOZENS of those crawling all over the twin beds we just spent the night in. We were exhausted the night before after coming back to hotel late and after having shower just jumped straight into beds - who would have thought we weren’t they only ones spending night in those beds! Quick research after our findings and we realised that those were BEDBUGS! Never in my life had I come across anything like this before, not even after being a student and staying at questionable hostels! We reported this to the reception and were offered another room. We didn’t move immediately in the morning and made an agreement that we would move in the evening when we would be back to the hotel. Coming back in the evening and reporting to the reception for a new room, we found one of the evening staff being rude to us and questioning if the bedbugs were from their hotel (like what?!?!?!?). Simple, we said, because we had photo and video evidence of bedbugs crawling all over the beds, we said! This quickly ended her argument with us. We then moved to our new room, where there was no obvious evidence of bedbug infestation, however being a reportedly new room, we found hair all over the floor in the bathroom of that allegedly “cleaned” new room. Unfortunately, being an extremely sensitive to cleanness person and following the events of the previous night, I decided to leave early and not spent another night in this disgusting hotel. My friend, who had a flight early next morning however had no chance and spend a little longer and left at 04am. The evening I decided to leave I started coming out in rash, which had only been getting worse ever since. The intensity of the itch is like nothing I’d ever experienced before - it stops me from sleeping, it drives me absolutely mad, no matter how much I try, one can’t look professional when they have bite marks all over their body, including the face, ears, neck, fingers, hands, forearms - ie areas one can’t cover up - and needing to constantly scratch herself! This obviously has affected my work! And the itch is no better even 6 days later!! In fact, the bite marks are now swollen, causing swelling of my fingers, the scratch marks are now bleeding and I am the most irritated I’ve ever been! Let me emphasise, this is six days later and I genuinely don’t know how much longer I’m yet to suffer! I have obviously filed a complaint and have been contacted by the hotel - they are “kindly” offering to compensate the cost of my medication (as I am now on antihistamines - which don’t work really, as I can’t take the stronger type due to its sedating effect, as I have to continue working and driving; as well as steroid cream) and the cost of my dry cleaning. HOWEVER, despite multiple email exchanges and telephone consultations, they are not planning to refund a 100% of our payment, the argument being

We stayed 3 nights here, first night the rooms were wrong, after going to reception the ignorant woman behind reception was no help. Her male colleague changed the rooms on day 2. All 4 rooms were dumps, not fit for 1 star. Our room in the basement was directly above the tube line, you could hear it travelling every few minutes. Health and safety doesn't exist here. Breakfast is basic, no hot food and the milk was sour and stored in a flask. Everywhere except reception is filthy. The bar was closed for 2 of the 3 days we spent here as the barman did not turn up for work and nobody else was authorised to open the bar including the manager. 10 pounds charge to store your luggage while you wait to get checked in!!! While passing through reception at various times we heard at least 6 people complaining about the rooms they had been allocated. Nothing matches the photos online. Windows unlockable, safes not working, corroded tap in the ”newly refurbished bathroom”, showers blocked. Well over priced for what it is. This place is not a hotel!! Unfortunately 0 stars is not an option.

We had a lovely stay at St Giles, London. Well located hotel, near to Tottenham Court Road Station, bus stops, supermarkets, shops, eateries, theatres etc. From Heathrow Airport, we took the Elizabeth line to Tottenham Court Road Station and hotel was just a short walk away. The British museum was also nearby. Hotel staff were friendly, helpful and efficient. As we arrived rather early, Nikki helped us to secure a room earlier than official check in time, so that we can put our luggages and rest. The concierge guys were great, giving advice on how best to get to our destination. The Chinese gentleman, sorry, I didn't get his name, even helped me with my Bolt app bookings! We booked 2 new twin rooms. Although they were small, they were sufficient for 2 pax in each room. All amenities that we needed were available and rooms were cleaned thoroughly when we returned from our sightseeing. There was no air conditioner in the rooms but weather was great, so we had no issues. The breakfast served was excellent, with a wide variety. Good choice for our short stay in London.

A very good hotel at a great location. 3 min walking from Russell Square underground station. Or bus 14 nearby which can take you to lots of places. Would definitely book this hotel again. Great value for money.

This is my second time booking The Royal National Hotel. Located a stone’s throw from Russell Square. The room turned out to be smaller than previous booking, though I had booked the Twin Plus room which costs more.

Well located near Westminster Bridge and the London Eye, easy walking to main tourist areas. Room was very clean, although sofa area a little dark. Full wall windows gave a wonderful view over Waterloo Station and South London towards The Shard. Breakfast Buffet was reasonable, filling, and a good variety of breakfast choices. Altogether a reasonably good hotel.

The hotel is 10 minutes walk from the King Cross Station , easy and accessible to the main station . The room I had was big but since I was on the first floor facing the main road it was loud as I had to open the windows as it was too hot in the room and had no fan or Airconditioning. Breakfast was continental and wasn’t too bad , wish they could have proper eggs . It’s good place for short stay . I won’t stay for longer stay and I didn’t like their breakfast .

The experience was pretty good, but they do not provide any amenities inside the room, even drinking water was not there inside the room

So happy when we arrived. Everywhere was clean and quiet. The staff are lovely and made sure that we knew everything we needed to know. The spa facilities are great. You can use the steam room, sauna, pool and the jacuzzi which I loved so much, also use rhe gym and pay for spa treatments which is reasonable priced. The shower in the room wow was lovely and hot wnd powerful. I spent so long in there i didnt wanna get out lol. This was a well deserved time for us both. We will defo be coming back in the future. Easy to find as well. There is also a parking g place round the corner which was not far at all a 1 min walk back to the hotel. Weatherspoons was next door also. Thank you all for a wonderful stay. See you all real soon.