Hotels near Charing Cross Station, London

Staff were very helpful and friendly. I got upgraded free to the refurbished room from the classic room I booked. Small room and bathroom but with great facilities, a window that works and blinds plus curtains that block out the light. A little noisy because of the street down below but not bad. The room had a nice new AC unit and the shower pressure was very strong, maybe a little too strong with no clear way to reduce the pressure (it's either on or off).

We weren't sure what to expect as we had never stayed in a 'pod' before but we were suitably impressed. A few minutes from Picadilly Circus tube station, it was clean and comfortable. The room was very quiet & the shower was wonderful. Good quality towels & bedding. Toiletries included. Would definitely recommend this hotel.

A great hotel overall, the bedding was comfortable and clean, amenities were nice and the personnel was super kind. Perfectly located, walking-distance from a lot of places, so if you would like to avoid public transportation to explore by foot, its just the perfect place. I highly recommend it. 😉

My daughter and I stayed there for five days before Christmas. The hotel location is very good. It’s just about 10 meters away from the tube exit to the hotel gate. We walked to the Southbank and National Gallery in about 15minutes. From the nearest pier, Embarkment Pier, we took the ferry down to the River Thame. It’s quite easy to get to almost every spot. On the first day, we stayed on the first floor in the Wing. It’s another building linked with the main through a bridge. Although the receptionist explained it was far from the underground, I could still hear the metro running down nearby every five minutes very clearly. The room was also not very clean. There was dust on the kettle. I talked to the front desk and they agreed to help us change to another room on the sixth floor from the second day. (Are the receptionists a bit sly or they just not familiar with the condition of their rooms? I was once a customer relationship officer in a hotel and I am quite doubt about it. But anyway, I can understand.) It was quiet on the sixth floor but as you can see in pictures, the back board of our bed was worn and there were some white raw patches. The room is bigger than the one we had in the 1st floor. I found the the whole Wing from the first to the sixth floor looks old. When I booked the hotel, I remember I saw some information about their renovations. Maybe it’s just within the main building. The main building and the guests room hallways are much better than in the Wing. There were shiny Christmas decors everywhere. So I think maybe the price of the room sin the main are higher than those in the Wing? The staff at the cafe were very friendly and nice. The breakfast there was very limited. Especially the quality of the sausages. There were too much flour in them. I loved the beans and smoked salmon. Coffee and breakfast tea were good, but the milk was too watery.

Breakfast is 19 pounds per person (plus service charge), which is more expensive, and there are not many varieties. The hotel is very close to the subway station. The room is not small in this location, but the facilities have two drawbacks. There is no height difference in the shower, the shower water flows to the entire bathroom floor, and the wash basin is too small to wash clothes. . The last one is that I asked the waiter to clean the room and change the sheets. The black waiter threw the quilt in the ground in front of me and then changed the sheets. I asked if the quilt was also replaced. She explained that it only stained one side. At my request, another waiter changed the quilt cover.

We stayed at the Marriott County Hall just before the Easter weekend and had the most amazing stay! The hotel was perfect for us, it was clean, in a great location and staff were so so helpful! Every member of staff we spoke to made us feel so welcome. The bedrooms are well designed with plenty of space. The bathroom was perfect and we really liked the Molton Brown toiletries in the bathroom. We loved every minute of our stay at this hotel and couldn’t recommend it more! I really hope to return again in the future!!

I turned up ready to put my legs up and rest before my early morning train. I was not looking for anything special but there is basic and then there is this! I was originally put in LG5 and told to go up the stairs, along the corridor and down the stairs. I followed the instructions but, not only could I not find the room, neither could a member of staff. Another one told me to go back along the corridor, up some stairs and down some stairs. I got to the staircase at the end of the corridor and it was blocked by piles of laundry and laundry bags! I went back to the reception desk and explained that neither myself nor staff could find the room. He agreed to give me a different one (a nicer one he said!) and said to go up the stairs and the room was on the right. He didn’t, however, give me a room number. I then started trying to get into the room on the right, then the next room on the right, then the next room on the right before I came up and went back to reception once again! He told me my room number and off I went again. I opened the room door to find a bed with no pillows or duvet and no bigger than a cupboard. I shut the door and headed back to the reception. I explained that I was not staying in that room and before I could explain why, he asked, “is it not clean?!” I explained that not only was it not clean, there were no facilities. He then snapped, “so, you just want to cancel this booking? Fine!” The carpets in the corridors were filthy, the staff couldn’t care less if they tried and the room was beyond basic. I left and booked the premier inn. Much better!

We stayed here for 12 nights in late September, arriving the day after the Queen's funeral. We were able to check in to room #306 immediately, being lucky that an early check-in was possible. Later in the day we saw many more people checking in, so we beat the rush, thankfully! This location is, literally by definition, and the absolute epicenter of London. Charing Cross Road and Trafalgar Square are considered the historic center of the metropolis, and this hotel is right in the middle of it, soundproofed within an inch of its life. As quiet as is possible. We had the city-view room, and it is worth the extra cost. There room isn't as small as I was led to believe, but it surprisingly lacks a table or chair, and there's no closet space, only a place to hang a few items. And there's no TV. But that's all that it is lacking. The bathroom is modern and up-to-date, and the shower is to die for. We were able to procure an iron and board when we needed them, and they were removed when we were through. Ask and it shall be possible. A shout-out to every single staff member working there - they were friendly, knowledgeable, and treated us like honored guests. They made a great stay even more fantastic! If and when I ever get back to London, I'll be here again.

Stayed for 11 nights. Good hotel in a touristy location. Helpful concierge. The roasted chicken in Brasserie Joel is delicious (had it thrice over a week). The 3-tier American sharing plate at Primo Bar is pretty good and with good wine in the house. Pity that housekeeping doesn't take pride in their work. After housekeeping services, found my clothes strewn on the floor and used towels thrown into the bathtub. Bed was hastily made up most times.

Great price for a stay in London. It was a nice room too, with everything you need. Only downfall was having to pay to hold luggage.