Hotels near Carlton House Terrace in London

On arrival the check in desk was extremely busy however they were really quick! We were over an hour early and as the rooms were ready they gave us the keys straight away! Staff were very friendly and made us feel welcome immediately. Location was perfect!!! And a 2 minute walk to the dominion theatre to see sister act!! Rooms are small but they had everything we needed for a weekend break. Shower was powerful with plenty of heat. Only criticism is there was no cups to put ice in by the machines and tv channels weren’t the best as they kept buffering. Will definitely stay here again .

We weren't sure what to expect as we had never stayed in a 'pod' before but we were suitably impressed. A few minutes from Picadilly Circus tube station, it was clean and comfortable. The room was very quiet & the shower was wonderful. Good quality towels & bedding. Toiletries included. Would definitely recommend this hotel.

We had already planned to come to London for months. It turned out we arrived after the Queen Elizabeth’s death @7AM English time on September 12th , Angel greeted us with a big smile and told us our room was ready. It’s a terrific hotel You could not have a more helpful staff.,Barbara and Angel entire staff. The location is perfect next to Charring Cross tube,near West End, Walking distance to Government Buildings Diagonal to Trafalgar Square . I would give it higher than 5 .if I could.Will definitely go back and stay . I have told my friends at home . Thanks for a great visit,

Sofitel London St James is in a fantastic location in the heart of London! A hop, skip and a jump to Piccadilly Underground and a short walking distance to Pall Mall, Buckingham Palace, Trafalgar Square and Big Ben! The staff are all very professional and courteous and always greeted me with a smile each day. The onsite bar and restaurant were fantastic and the in-room dining menu offered many delicious options! It was my 'home away from home' for a 12-night business stay and I enjoyed every minute of it! If my travel budget allows, I will return! Thank you!

We stayed at the Marriott County Hall just before the Easter weekend and had the most amazing stay! The hotel was perfect for us, it was clean, in a great location and staff were so so helpful! Every member of staff we spoke to made us feel so welcome. The bedrooms are well designed with plenty of space. The bathroom was perfect and we really liked the Molton Brown toiletries in the bathroom. We loved every minute of our stay at this hotel and couldn’t recommend it more! I really hope to return again in the future!!

Location and service are some highlights. The nice big bed was pleasing. Room could use some TLC though - Broken/off hinge cupboards, a lamp didn’t work with any switches, a switch socket was also slightly lose. Mirror was in a random area, with little lighting. Breakfast opens at 7, I was there at 7:10 and hot breakfast items were already on the colder side.

The room was very comfortable very big, with a loot of light. Every day the room was organized and the stuff change to clean towels. The room was very clean. A good coffee machine in the room, every day re-feel of coffee tablets. The location was excellent, close to everting by foot. The stuff of the hotel where very nice and helpful.

I was looking at the Biltmore and the Waldorf but decided to stay at the Trafalgar as they have bigger rooms than the Biltmore and the Waldorf looks like it is in desperate need of an upgrade. Everyone was very polite and helpful apart from one staff member, more on that later. I was upgraded to a Suite on arrival but requested a toom with two beds instead which was granted. The Nelson double room is very spacious and modern. It faintly smelled of mothballs whenever you entered the room and the smell then quickly disappeared. We noticed that one of the beds was sagged in the middle and this was very quickly resolved by the maintenance team and was not an issue for us at all. The only reason i mention it in my review is because Alejandra apologised a thousand times for this “inconvenience” and even send us Macaroons and drinks to the room as an apology. During checkout, Alejandra apologised again and made sure our stay was perfect. There was a key card under the bed which was covered with dust as was the carpet under the bed. Cleanliness regarding this could obviously be better as dust can trigger allergies. The service of the staff at Trafalgar is above that of all other Hilton properties in London and certainly a step above from general hospitality service in Europe. I would give the service at Trafalgar a 9 based on European standards and a 7 based on Middle-Eastern and Asian standards. Breakfast was so highly rated in many reviews of this hotel which also influenced my choice, i was expecting an absolute feast. Unfortunately, breakfast was quite disappointing for us. Staff was great apart from someone who i can only describe as a North-African young woman with shoulder length curls who did not want to give us one of the three empty tables available in the Breakfast room with only 40 minutes available for Breakfast as she was keeping those for families of 7. This is rather absurd and we ended up taking one of the tables anyway as i wasn’t going to sit where she suggested which was away from everyone else. Breakfast in any hotel, especially 5* is always based on first come, first serve. You can’t deny your guest seating space at breakfast as if you were running a dinner service. Vegan options are very, very limited. Fruit selection is even more basic than what you can get at any supermarket in London. There was only Cantaloupe, Watermelon and Pineapple. There were Apples and Bananas for grabs but that is still not enough. Pastries are miniatures which is really shameful for a breakfast buffet. Only sausages available were Pork, no vegan and no Chicken so unfortunately no sausages for me. It’s basically a full English and that’s it. You could order A-La-Carte but that wasn’t special either. We had Amex Platinum credit so we used that for one of the dishes which was not special for the £15 asking price. Room service was basic as well. Food arrived with a very friendly staff member but it was slightly cold. All in all it’s a good hotel fo

I am very satisfied with my stay in London this time. The price is not expensive and the location is excellent. Buckingham Palace is right outside the door. We happened to see the changing of the guard ceremony. It didn't take long to walk to the lively Regent Street, which was very satisfying. The room is also very new and fully equipped with slippers, shower caps and cotton swabs. There is plenty of water supply. I like their tea bags very much. After turning on the bed, there are chocolates. Breakfast is also semi-buffet style and tastes good. I like the smoked salmon. The price is very reasonable for Greater London on weekends and I will come again.

What an amazing hotel and and even better experience! Check in was super smooth and very friendly reception team. Our room was just amazing, the bed was ultra comfortable with the usual high quality linens which made for a perfect night’s sleep. Lots to do in the hotel even if it is just sitting in the lounge seats watching the world go by in the bustling Leicester Square. Cocktail choices were very unique and perfectly blended, food was just as good with some amazing dishes. There was a Souk inspired evening when we were there which we loved as the music was great to listen to whilst having a few drinks. I loved the breakfast being à la carte as opposed to a buffet as the service is much more personable. Can’t wait to come back!