Heeton Concept Hotel – Luma Hammersmith

The hotel cleaniness was satisfactory, but the facilities quite disappointing (at this price level). 1) It was a twin bedroom, and I found it was that "separated" toilet/water basin/shower design(so you have to come in&out to the living area to wash hands after using toilet), which I disliked very much due to its inconvenience on hygiene & privacy. 2) The shower cabin was very small. The closet is directly beside the shower, which is humid since ventilation was poor. 3) The whole room didn't even have a table or chair. My family and I could only sit on the bed when we have to. The price level at the time of my booking was the same as another chain Inn/hotel group, which next time I would go for the alternative. This room is not worth the price.

Located nearby underground station. Very convenient. However, cannot have too much expectations towards the room.

Perfect location and accommodation with very nice price in london! Got upgraded to a family size room with two double beds for just myself. A little walk in closet opposite to the shower space. which is separate from the toilet. Theres also a little pantry space with fridge and kettle and also tea n coffee. Check-in time at 3pm n if u need early check-in they did ask for an extra payment. But u can store your luggage there for free and explore the city if the rooms not ready. The Hammersmith is a nice n conviennent neighbourhood. Three metro lines and many buses to access with. Take a nice morning strolling over the Hammersmith bridge riverside with just a 10mins walk away from hotel. Theres also many nice dining spots and supermarket chains nearby and even the biggest shopping mall among uk the WESTFIELD! Staff r very very attentive and helpful during the stay! Kudos to the team! Every each one of them! U also get to grab a free drink next day from the fridge at the lobby if u choose to opt out the cleaning service. This branch is way better than the one at earl’s court i can guarantee u with my recent stays at both place!

The triple room is clean and huge. The location is good as it’s walking distance to 3 Metro services

The hotel is good but the room a bit dirty, the chair in the room needs to be cleaned, and bathroom is smelly. The location is good close to the subway and restaurant.

This was a great hidden gem that I found at an affordable price close to London. The room was decently sized, and it had a separately toilet room to the shower. Staff was friendly and allowed us to check in early without paying a fee. Transportation, Shops and Restaurants are all extremely close. I would definitely stay here again. The couple of issues I had was that, my bedding had a stain (from what I would tell it was washed but they couldn’t get the stain out), additionally the toilet room had no ventilation and you could hear everything from the outside, which might be awkward for some travelers who are traveling with friends. Other than that, the hotel was a great experience overall!