Top rated hotels in London

Residence Inn London Downtown
4.3/5112 Reviews
Underground parking in the winter is a nice perk. As I was traveling for business, mine was complimentary, but I believe it's charged at $20+ per day otherwise which seems a bit extreme for London. My room appeared to be clean, but had a strange smell. On further investigation, a soiled diaper had been left in my washroom's garbage. I understand that mistakes happen, everything else did appear clean -- but this oversight ended up making me question the overall cleanliness of my room. The smell didn't dissipate after the diaper was removed, and the layout of the bathroom was mindblowingly awful (see photo), so I asked to switch rooms. Staff were very apologetic and accommodating. I was moved and upgraded to a large suite. This room instead smelled of patchouli -- less offensive, but for a hotel that has signage saying it's scent-free, it seemed strange and again made me question the cleanliness. The continental breakfast offered was very slim -- not a ton of variety, and the layout was very tiny for the number of people, although the dining space was large. With other long-term stay hotels in the vicinity, I'm not sure I'd try my chances here the next time I'm in town.

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