Best Hotels near Pintu Air, Lombok

We were there only for 1 night for weekend, booked more than 5 rooms for family and children. Despite the pandemic, Jayakarta seems getting busy with events (workshop, wedding etc) and of course many guests were stayed during weekend (sounds good tho). However, during breakfast seemingly lack of attention and supervision of senior staffs. 80% of staffs in-charge during breakfast were trainees. Egg station, pancake & waffle station, even ”gorengan” station conducted by trainee who started their training program just in 5 days and there was not a senior staff who supervised there. 100% guests were Indonesian (local). we stood in a crowd just for gorengan and omelet, there wasn't any marking of queue nor any motto ”first come first serve” nor ”menjaga jarak” I did order, trainee said “wait a moment or we deliver to your table”. Less than 5 minutes I came back, but another guest took my gorengan. trainee said “wait a moment we deliver to your table”. I came back, she said “gorengan has delivered but to a wrong table” (me sigh). I ordered again and told her will be back less than 5 minutes. when I came back, gorengan have taken by another guest. I decided to wait in gorengan stall, and still other guest took the gorengan, even more there was not a single word came from the trainee suggested the guest to “get in line”, and it took 1 hour just to have 5 slices of gorengan *after struggling and complaining. I had no idea, either the trainee didn’t understand about first come first serve or didn’t notice about who to be served in a queue (Executive Chef & FBM have you trained your trainee how to manage the crowd?). Hotel should be more concerned of PIC in a crowd station, at least could be anticipate the occupancy during busy weekend, hire DW or recalled the worker (WFH) whom have skills and knowing how to handle the crowd just to assist over the weekend. mostly guests were really don’t care about ”getting in line”, what a shame on the guest who insisted getting in line but kept ”ditikung”. the excuse of ”we are very sorry there were many guests” should not be occurred if senior staffs in-charged in a “favorite” station for local guest. Never let your guest leave unhappy

The teacher said that I have never been evaluated for business trips abroad, this is first time. First of all, everything about the hotel is very good, the service is good, the Chinese are courteous, and each waiter is sincere. There is a swimming pool very nice at the door. But the problem is that the location is too remote. The first day the customer drove me to the hotel, I went the wrong way, and then there was no hotel in Fangyuanli. I went to Senggigi for at least 10 kilometers. Every day, the customer drove over to take us to see the project It ’s hard. After all, it ’s far from where you live. If you want to stay quiet, live here. Senggigi

The location is good, the environment is good, relatively quiet, the breakfast is rich, the service is good, and the price is high!

The trip here can be reached by damri from the airport and delivered to the front of the hotel, first time to be greeted by a friendly receptionist. the room is clean

I stayed at this hotel from the 19 to 25 February, 2023 (7D6N), on the 8th floor (8XX). This hotel has very strategic location, especially close to the Mataram Islamic Center. The guest room is minimalist but roomy compared to similar competitors. The variety of breakfast is quite complete. The hotel staff are friendly, starting from the security, receptionists, as well as the restaurant section. What makes it special too, every day the hotel provides free Lombok-style snacks and a mini bar which is filled with soft drinks and snacks every day (free of charge too). Just a suggestion for a safe deposit box so that the size is slightly enlarged, at least it can store a 13 inch laptop 😊. If there is an assignment in the city of Mataram, God willing, I will stay at this hotel again.

Very nice experience in this Fave hotel Clean Room and bed are Confortable and useful Breakfast very nice Good location in the city center And from the room no noise from outside Prices very nice balance I will be back Front office dont speak good english that make misunderstandings Staff very nice There is an Indoor parking also

Service is a skill, Hospitality is a spirit. Dayu as trainee able to show empathy in providing the best service to guest need. Kalo kalian cek in di hotel ini, kamu akan paham maksud saya. Best Regard, Gerald #107 Periode stay : 21-22.09.20

Hotel location is very good. Near Mataram Mall and eateries. Breakfast is also good. Room is big with fridge n good wifi connection.

Right from the first moment of stepping into this beautiful hotel until you leave, you are made to feel like royalty. The staff are professional and friendly ; the service is second to none. My partner and I stayed a week and made use of all the facilities - including the spa and the gym. We had to do some exercise to counterbalance the enormous breakfasts- served on the beautiful wooden terrace. The food was delicious (both breakfast and dinner). On three occasions we ate at the spectacular Kliff restaurant with views looking out onto the sea -the perfect place to watch the sunset whilst listening to the waves crashing against the shore below. Truly magical. Our room was beautiful over looking the sea - sumptuous pillows and bedding, great shower - everything you would expect from a top hotel. Also worth a mention is a visit to the Gillie isles (a short boat trip away) to go snorkelling and have lunch - this was arranged through the hotel. Having never snorkelled and not sure what to expect, the whole experience was seamless and personalised. The snorkels etc were ready for us, along with towels and mineral water provided by the hotel. We saw turtles, clown fish etc - a fabulous day. We will definitely be returning to this hotel!

Pearl of Trawangan was a luxurious, incredibly clean, and central hotel, whilst still being far enough away from the noise of the local bars (5 minute walk from bars). The pool was lovely with a very well kept pool bar, managed by very helpful and attentive staff who couldn’t have been nicer/more accommodating. There were bikes you could hire from 100,000 rupiah (approx £5) per day to make your way round the island as there are no cars on Gili T. The rooms were spacious with a lot of storage, good AC and a comfortable bed. The bathroom area is effectively outside, however there is a canopy and it is always kept spotless by the staff so was still very comfortable. The restaurant was also second to none. They feed you plenty at breakfast time offering complimentary pastries and fruit, and have plenty of options for your “main” breakfast. Our breakfast was included when booking our stay. We also had a lunch and a dinner here, both of which were superb. Having cycled round the whole island, I think we chose the best accommodation on the island. Some of the others, despite looking nice, had pools right by the main road which didn’t offer much privacy, whereas the pool here was set back, still benefitted from the sun shining on it all day, and offered plenty of sun loungers. They also had their own loungers on a designated part of the beach, which is literally 10 steps from the hotel reception, meaning you can enjoy the best of both worlds. Could not recommend enough. We stayed here mid-June 2023.