Guest User
January 2, 2024
First, my flight was canceled and I couldn't stay for one of the two nights I stayed, so when I asked if I could cancel for that time, I was surprised to find that the two young women at the front desk were very intimidating and had a really bad attitude. One is an Italian woman in her early 20s who wears glasses, and the other is an Asian woman in her late 20s. The attitude afterwards was extremely bad, and I was told that I would receive a voucher, but even after I asked for it after checking out, I never received it.
Given the good location, the intimidating attitude of the front desk staff was a shame.
In the end, the accommodation fee, which was 100,000 yen for two nights, became 100,000 yen for one night, which was very expensive.
Also, I got a large room with a bathtub, but there was no hot water so I had to shower with cold water, which was freezing cold in Milan in January.
Of course, there was no way I could take a bath in the bathtub.
At this price, there was no toothbrush, so everything was disappointing.
Original TextTranslation provided by Google