Holiday Inn Express Lodi

Holiday Inn Express Lodi Reviews

Holiday Inn Express Lodi

1341 E Kettleman Ln, Lodi, California, 95240View Hotel Details
Holiday Inn Express Lodi
Holiday Inn Express LodiHoliday Inn Express LodiHoliday Inn Express Lodi
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Holiday Inn Express Lodi Guest Reviews

4.3/5
Very Good
66 review
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(66)
Positive reviews(44)
Negative reviews(2)
Armida
Standard Room
Stayed in Nov 2021
Business travelers
17 review
5.0/5
Outstanding
Posted on Nov 21, 2021
Good area very clean great service
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 25, 2024
I loved my room. Everything was so comfortable - the shower, the bed and luscious pillows, the chair at the desk and couch! I really enjoyed your staff. Jasmine was my first point of contact and my last when I checked out at 6:45 a.m. on Sunday the 22nd. She had a big welcoming smile and greeting as well as when I departed. She made sure my stay was perfect, and I appreciated that! I would like to make a comment to the ownership. I noticed a few different times coming down to the check-in desk, that the staff did not have a stool to lean or sit on. I can only imagine how hard that is to stand on your legs for any length on time without taking a "load" off from time to time. I do not think that is very proactive for your clerk. I think if I saw a stool of some type, it would make me feel better knowing that the clerk was not meant to stand for long periods of time. I judge dogs, and it is really hard on one to stand for long periods of time without a break, or just to lean against something for a short period of a time. Just an honest opinion that I hope you will address, as I plan to come back next month.
Guest User
Stayed in Sep 2024
Other
4.0/5
Very Good
Posted on Sep 25, 2024
Room was very spacious and clean. I stayed in a room with a walk in shower, but there were no grab bars in the shower, which there should be. Breakfast was fine. Staff was friendly. Would probably stay here again on my next visit. Very safe location.
Guest User
Stayed in Sep 2024
Other
4.0/5
Very Good
Posted on Sep 22, 2024
We arrived about 12:15 a.m. Tuesday, September 17. (3:15 our time back home). Took a while to get checked in. Got to room, and the keys did not work. Went back to the front desk but nobody was around. About five minutes later the young man who check us in came back. Was given keys to another room and they worked this time. Got into the room about 12:30 a.m. Called the front desk and asked for our wake-up cal to be transferred to our new room. Never received it the next. morning. Stayed there four nights. Everything was fine except the keys once again did not work the final night. And no, I did not have them near a cell phone.
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 18, 2024
Nice clean hotel. Very friendly, helpful staff ! Thank you Jasmine for your great service. Breakfast was excellent. Room was very clean. Bathroom was spotless. Shower was awesome !!! Thanks so much !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 17, 2024
The room was nice and big with comfortable beds and pillows. We had plenty of space to move around and sleep comfortably for the whole family. As expected, the Holiday Inn breakfast doesn't disappoint and the breakfast here was delicious and filling with something for everyone.
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 13, 2024
I did not stay in one of your rooms, I used your conference room for a memorial service reception. There were no problems with arrangements or setup and all our guests were impressed with the facility. I would definitely use your facility again and recommend it to others looking for a place to hold an event. Thank you Erika and David.
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 27, 2024
Clean room, great pillows, friendly staff and excellent breakfast choices. We booked at the last minute and were happy there was a room available. Parking was easy even though there was construction in the area. We will be returning to Lodi in the future and plan on staying at this Holiday Inn Express
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Jul 30, 2024
We stay here when visiting family and friends in Lodi. The front desk staff are very friendly and efficient. Rooms are clean, spacious and comfortable. The location is great. We will definitely stay at this Holiday Inn Express in the future.
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Jul 20, 2024
The room was clean and the breakfast was excellent! (Warm cinnamon rolls!) Even better was the customer service at the front desk. Both Elizabeth and Jasmine went far beyond expectations to take care of us. Employees like the two of them are rare in today's world. Well done, Holiday Inn!
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Jul 13, 2024
Nice comfortable rooms and the hotel was super clean. Desk people were all so friendly and helpful. Convenient to Hwy 99 and only an hour from SMF airport. Plenty of restaurants and shopping for downtime. This is the hotel for me in the Lodi area!
Guest User
Stayed in Jul 2024
Other
4.0/5
Very Good
Posted on Jul 12, 2024
Very comfy, nice staff, close to freeway and food. Reasonable prices even if using points. Remind them if you are a platinum member or above. Would stay here again in the future. A good place to stay if you need to travel to nearby cities but want to be a bit away.
Rich M
Stayed in Jun 2024
Family
3.0/5
Posted on Jun 15, 2024
The carpets need to be shampooed. Walking on carpet into the bathroom on a damp floor or into the shower, left muddy footprints. Not Good! Everything else with our stay was good. Friendly staff when checking in. I couldn’t find anyone to check out, so I hope they email my receipt.
Response from Property: Hi Rich M, Thank you for staying at our Holiday Inn Express Lodi. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We aim to consistently deliver superior service and provide a comfortable lodging experience to our guests. I'm sorry your stay didn't cut it due to the issues you encountered. I went ahead and alerted hotel management of your concerns for immediate action. I also sent you a private message to follow up and obtain more details. Until your next stop in the area, we hope to welcome you back! Many thanks, Jonathan A Case Manager IHG Hotels & Resorts Service
Guest User
Stayed in May 2024
Other
5.0/5
Outstanding
Posted on May 23, 2024
I travel quite a bit to Norther California, have stayed in a few hotels and this was the best experience I've had by far. A young lady by the name of Seryna that was working the front desk was absolutely wonderful. Great attitude, energy, and overall personality. Like i mentioned before, I've stayed in quite a few hotels, and none come close to the great customer experience Seryna provided. Hope she gets a promotion soon! Thank You!
Guest User
Stayed in May 2024
Other
5.0/5
Outstanding
Posted on May 8, 2024
This was one of the best stays I've had in a long time. Each staff member was way at the top for customer service. Extremely kind, friendly and helpful. Actually had fun checking in!!!! The room was quiet, roomy and very comfortable. And yes, I will always stay there whenever I'm in the area. Thank you for a great stay, and thank you to each and every staff member for being really kind, friendly and helpful, it didn't go unnoticed.