Hotels Near Margrove Ponds Nature Reserve in Lockwood

Stay was for 2 nights in a double room in September and purchased with a Buy-a-Gift voucher for £130. No parking available but there is a public (pay and display) car park 150 metres away When we shown to our room we were told that there wasn't a toilet in the room but there was a shared one at the end of the corridor. We had not previously been informed of this. There was no food available for an evening meal despite it being only 5pm. No breakfast was available on either of the two mornings. No information was provided in the room regarding wi-fi or indeed anything else. There were no bedside lights and no wardrobe - just two hangers on a clothes rack. The water in the shower was dangerously hot because the taps were so difficult to turn and control. There were soap dribbles down the outer wall of the shower and the wall toothbrush holder was stained with old toothpaste and covered in dust. The old wooden sash window was wedged open with a wooden block, not sure why, because it was totally stuck anyway - it couldn't be moved either up or down. The totally frosted window obscured our fine view of the fire escape and back yard. Admittedly the days had been warm, but the room was unbearably hot at night because no air could get in. There was a huge cellar cooler outside the window which emitted a noise that sounded like a giant hairdryer that never turned off. Had we been cool enough to get to sleep, this noise would have kept us awake anyway. The upholstered chair in the room was a very worn and dirty affair that that had definitely seen better decades. We didn't sit on it to test its comfort. The room wasn't serviced before the second , (and thankfully last), evening and we had to go in search of a member of staff to give us a tea bag. On the positive side, the linen was clean and the bed comfortable..... Don't think we'll be coming back though!

We have stayed here previously, and again now during the refurbishment. Both stays have been excellent. The hotel was nicely busy this time, and the staff were cheerful, helpful and efficient. The fish and chips is fantastic and the temporary dining room has been done out nicely with rustic wooden tables, comfortable seating and nice lighting. The views are outstanding and we look forward to coming again and seeing the results of the hard work happening now.

#breakfast# #Bedding# #health#

Debbie was a fantastic host, and made the stay exceptional. The rooms are great fun…and look forward to returning to stay in one of the other themed rooms. The huge jacuzzi in the room was awesome….and a real indulgence. The Continental breakfast was really substantial with lots of choice…..and seasonal options. Great location for walking along the coast.

My daughter and I stayed here whilst doing the Coast to Coast walk. What impressed us most about the Hotel was the staff. Mandy on Reception was amazing, she seemed to have many other duties too. My daughter had blisters and Mandy provided her with dressing that eased her problems. The food here was also amazing , obviously lucky enough to have a really good team in the kitchen. The young lad (good at maths) behind the bar was charming and Kate serving on was wonderful. Tracey on duty at Breakfast was a hoot, reminded me of Victoria Woods. I do hope the Manager appreciates how lucky he is to have such a good staff working for him. Nice to learn the new owner has many innovative ideas regarding environmental issues too.

Stayed one night because of the marathon the next day. The staffs were friendly and procedures like Checkin are convenient. Great location, close to the station and hotel. However, the inability of the air conditioner to heat up made the room less comfortable. But I stillI had a good rest here and set a PB in the race the next day, so it was a good stay overall.

A gem of a find! We were visiting Whitby but wanted to stay somewhere away from the bustle of the town. Only 3 miles away down a little lane near Sandsend beach was Mulgrave Country Cottage, set in woodlands it was so peaceful and completely unpretentious. A lovely lounge and large bedrooms. Blaine and Jasmin were so helpful and provided a delicious breakfast. Would definitely stay again.