Sure Hotel by Best Western Lockerbie
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Lockerbie
Sure Hotel by Best Western Lockerbie
Health Protected
Old Annan Road, Lockerbie, DG11 2RB, United Kingdom
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With a stay at Sure Hotel by Best Western Lockerbie in Lockerbie, you'll be within a 5-minute drive of Dryfesdale Lodge Visitor Centre and Lockerbie Golf Club. This hotel is 1.7 mi (2.8 km) from Lockerbie Ice Rink and 4.9 mi (7.9 km) from Lochmaben Golf Club.Show More
We Price Match
3.7/5Cleanliness: 3.7
All 59 Reviews
Amenities
Golf CourseHikingFitness RoomPublic ParkingFreeBarRestaurantMeeting RoomMulti-Function RoomChildren's PlaygroundLuggage Storage
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Surroundings
Landmarks: Lockerbie Memorial boom
(820m)
Landmarks: Eskrigg Reserve Car Park
(1.0 km)
Landmarks: Eskrigg Reserve
(1.3 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
1
Standard Room with View
1 Double bed or 2 Single bed
Has window
Non-smoking
Check Availability
19
Superior Double Room
1 Double bed
Has window
Non-smoking
Electric Fan
Towel
Private Toilet
Hair Conditioner
Check Availability
4
Standard Family Room
1 Double bed and 1 Single bed
Has window
Non-smoking
Private Bath
TV
Towel
Desk
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8
Standard Twin Room with View
2 Single bed
Has window
Non-smoking
Electric Fan
Towel
Private Toilet
Hair Conditioner
Check Availability
10
Standard Single Room
1 Single bed
Has window
Non-smoking
Electric Fan
Towel
Private Toilet
Hair Conditioner
Check Availability
6
Standard Double Room with View
1 Double bed
Has window
Non-smoking
Electric Fan
Towel
Lower Washstand
Private Toilet
Check Availability
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Guest Reviews(59)
3.7/5
Verified Reviews- Cleanliness3.7
- Amenities3.7
- Location3.7
- Service3.7
Guest User
February 25, 2024
Last night was the worst ‘customer service’ (if I can call it that) I have ever experienced. The staff were rude, aggressive and inefficient. Definitely some customer service training needed. I won’t be back but thankfully, there are other places nearby where the staff are lovely.
Guest User
February 20, 2024
Really comfortable hotel with well appointed rooms. The staff were exceptionally friendly and helpful, especially when I left a pair of trousers behind and they arranged to post them back to me. Would certainly go back to stay here a s a great jumping off point for exploring Dumfriesshire.
Guest User
February 15, 2024
Just been here for business. Owner Glen and his family running it were very helpful and friendly, his daughters were always there to offer drunk top-ups and have a chat at the bar! Food was great and rooms were clean and recently upgraded. Parts of the hotel are dated, however, Glen himself acknowledges this and is constantly investing in improvements. A year or 2 down the line, they may have another star for the hotel. Will be back.
Guest User
February 9, 2024
Stayed at this hotel with the Australian Synchronized skating team and we were treated perfectly. Glen and his team made sure all our needs were met and always went above and beyond. We had dinner at the restaurant every night and the food was catered to suit all our athletes. Would stay here again without a question.
Guest User
January 4, 2024
Really baffled by the terrible service of the manager. Avoid if possible!! We tried to block book all of their rooms for our wedding nearby, and after repeatedly asking for payment options was eventually told we could not do this for taking too long.. Bizarre! I even rang up to ask why they didn't want to take our money, and the guy hung up on me abruptly. A lot of money to turn down for no real reason. Hope somebody gives this guy a hug.
Guest User
December 5, 2023
Absolute terrible hotel, owner arrogant, rude and a liar. We spoke to him in August for a wedding buffet. As it was a very small wedding he agreed do do us 3 tables and food, then on the day of the wedding he denied ever speaking to us and blamed the groom. As it was not a large wedding he obviously didn't want to accommodate us, even though it was part of the package through the Auchen Castle. Parents of the bride was staying in another hotel so we all went there and they could of not done enough for us. The bedroom door did not shut properly. Tv did not work and would not supply extra tea or coffee in room. He even locked them out of the hotel on both nights they stayed there and they had to ring him When we got there on the morning of the wedding he was at the desk in the entrance, desk was very cluttered with paperwork with people's details on and he didn't even say hello. I have never been to a hotel like it in my life and would never stay in his hotel again.
Guest User
December 4, 2023
I just want to focus on the food first tonight which was so good. I had salmon potato’s and greens , the Salmon was cooked perfectly and everything around it was delicious even the broccoli was cooked really well :) the sauce on the side was a chilli sauce that went so well with the dish. I loved it and had to type this at the table :) The rooms are big and clean and very comfortable bed too
Guest User
June 2, 2023
Thank you so much to the hotel we had a lovely weekend getting married and making memories with all the family. The hotel attended our every need and were very accomodating and friendly The owner Glen was away for the week but we had his lovely daughter Erin who was amazing, she's a true professional and easy to get on with. Also Martin who stepped in while Glen was away he was very easy to communicate with and so attentive to the wedding party and the following day gave us the same trea**ent nothing seemed to be a problem or too much for him Thank you all for making our day as special as it was
Guest User
November 6, 2023
Had my wedding reception here so stayed with my family and friends for the weekend. Cannot fault Glen and his staff one bit. They went above and beyond to ensure everything ran smoothly. Even in those bridezilla moments when I had 10 thousand questions, Glen was on hand to answer them and put my husband and my self at ease. Would recommend this hotel to everyone. Staff are every friendly, sometimes rushed off their feet and stressed but with many many guests that was to be expected. The girls helped me with my wedding dress when I got caught in doors and nothing was too much for them. The hotel was clean and tidy and bridal suite is so cute.
Property Policies
Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: 07:00–11:00
Front desk hours: [Mon-Sun]06:00–24:00
To check-in, contact the property 1 day in advance
Child Policies
Children can stay in some rooms of this hotel.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Full English/Irish, Gluten-free, Vegan, Vegetarian
StyleBuffet, Set menu
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.7/5
Cleaning & disinfecting
- Cleaning services provided by a professional company
- Rooms are disinfected between stays
Property Description
- Renovated: 2019
- Number of Rooms: 21
With a stay at Sure Hotel by Best Western Lockerbie in Lockerbie, you'll be within a 5-minute drive of Dryfesdale Lodge Visitor Centre and Lockerbie Golf Club. This hotel is 1.7 mi (2.8 km) from Lockerbie Ice Rink and 4.9 mi (7.9 km) from Lochmaben Golf Club.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a picnic area.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily for a fee.
Featured amenities include luggage storage and an elevator. Free self parking is available onsite.
Stay in one of 21 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a picnic area.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily for a fee.
Featured amenities include luggage storage and an elevator. Free self parking is available onsite.
Stay in one of 21 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Services & Amenities
Most popular business facilities
Golf Course
Hiking
Fitness Room
Public ParkingFree
Bar
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Children's Playground
Luggage Storage
Wi-Fi in Public AreasFree
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Restaurant
Restaurant
No additional info available
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