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Check-in and check-out friendly, very fast and uncomplicated. Rooms and bathrooms were clean and large enough. Big balcony with table, chairs and bedroom. Coffee machines with ingredients, water cookers and two fake water in the room. The location is quite central and directly on the lake. In 5-10 minutes you are in the centre of Locarno. The friendliness of the staff is generally OK. The pool is beautifully integrated in the garden, but the pool is something unclean, milk and not clear. In the whole, however, a good hotel.

after baddest experience with ibis, I must admit this is a very nice hotel, just 5min walk from the train slation, just a little higher up, offering a nice view of the lake even from lateral hotel windows. modern ambiente, upgraded facilities, comfy lobby and fast WiFi, will chose this again in march.

We traveled from Beijing, China to Europe by car for 34 days, and experienced France, Italy and Switzerland. On December 4, we stayed at this hotel and met UALENDWA (Chinese name Xiaomei) to leave a deep impression on us. We were very surprised by her reception with a very skilled Chinese and sweet smile. She was very active and responsible for solving problems for us after our power outlet malfunctioned, which moved us. This hotel is strategically located in the center of a bustling commercial street. At this time, it is the Christmas season at the end of the year, and the whole street is full of lights and colorful, lively. It is indeed the best choice for travelers. We are very fortunate to choose this time. I wish the hotel business is booming and prosperous! I wish Xiaomei all the best and all my wishes come true!

Nice hotel 15 min walking from train station but bus stop is in front of hotel. Overall r good and nice breakfast. With warm services.

Transportation: Don’t follow Google Maps when you come out of the train station (it’s not very useful in southern Switzerland, so it’s not allowed). It took me half an hour to drag the big suitcase and walked several sections of gravel roads to the hotel. , Just walk along the shopping street to the street near the hotel and then turn right. This road box is also easy to tow, the road is wide, flat, the slope is not steep, and it doesn’t feel creepy at night, see Figure 1. I tried it and dragged the big box for exactly 12 minutes, which is equivalent to 1 kilometer. When I arrived at the hotel after dark and held the navigation, I couldn't point to the hotel. The reason I couldn't find it was because there was no one at night, so I called the wall phone and waited for someone to come and go through the procedures. The old lady's English is very reluctant, but there is no problem with the check-in communication. She helped me pull the big box up to the second floor and carried it to the luggage rack. When I checked out, no one took care of it. The keys were left for cleaning, so she didn't know to help. Watching me go downstairs holding the big box. The hotel is beautiful. It’s very convenient to go shopping and eat. It happened to be a carnival, and there was loud music on the corner of the street until the next morning, the old lady gave earplugs in advance, not necessarily that it was impossible to sleep. The last picture is for the guest. The old lady in the picture on the wall speaks Italian, German, French, but not English. She said that she can be punched on the card and the other who speaks English but when checking out (no one at the reception desk in the morning) beat her I couldn't answer the phone, and I had to trouble the old lady in front. So you can live if you don't have much need, and it will be difficult if you have a lot of questions to ask.