Guest User
October 7, 2023
Arrived at the hotel to be told I had to pay a 50€ deposit otherwise I could not stay at the apartments. On check out, I was told this would be refunded and in my bank account within 2 working days. It is 2 weeks later and I am still chasing the hotel for my refund, despite numerous emails which have been ignored. On another note, the ‘sea view’ which I paid for was blocked by trees and we could not actually see any part of the sea. The breakfast was basic and served on top of a pool table. The most misleading thing of all was the website stating they offer a free shuttle bus/taxi service - implying this was unlimited and could take us to a desired destination within reason. This was not the case - it was a large seated van which could accommodate 8 people. This service ran on the hour between 10am - 6pm. This never left on time (once being 35 minutes late as the maintenance guy ‘forgot’), and visitors had to sit on eachother’s laps to fit in - otherwise we had to pay for a taxi or wait for the next hourly trip. They also wouldn’t take us anywhere but the beach or supermarket on route. If you wanted to go anywhere else, you had to pay for a taxi. Overall, the room and breakfast was average. Customer service was very poor. If you are looking for a basic holiday where you do not leave the accommodation, this would be suitable. However, if you are looking to explore the city then I would not recommend this place unless you are willing to spend lots of extra cash on travel.