The New Alexandra Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Llandudno
The New Alexandra Hotel
11 Clonmel Street, Llandudno, Conwy LL30 2LE, United Kingdom
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We Price Match
Highlights
Lots to do
Delicious breakfast
Pets welcomeAmenities
Golf Course
Luggage Storage
Bar
Restaurant
KTV
Multi-Function Room
Wi-Fi in Public AreasFree
Fax/Copying Service
All amenities
Property Description
When you stay at The New Alexandra Hotel in Llandudno, you'll be in a shopping district, a 1-minute drive from Venue Cymru and 7 minutes from Conwy Castle. This hotel is 5.7 mi (9.2 km) from Eryri National Park and 0.1 mi (0.1 km) from Holy Trinity Church.
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7.2/10
Cleanliness7.2
Amenities7.2
Location7.2
Service7.2
All 40 reviews
Surroundings
Airport: Anglesey Airport
(64.1 km)
Train: Snowdon Mountain Railway Station
(45.4 km)
Landmarks: The Magic Bar Live Limited
(<100m)
Landmarks: Llandudno Promenade
(170m)
Landmarks: Llandudno Beach
(170m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Standard Double Room
1 Double bed
Non-smoking
Private bathroom
Towels
Private toilet
Shampoo
Check Availability
2
Superior Family Room
1 Single bed and 2 Double bed and 1 Bunk bed
Non-smoking
Private bathroom
Private toilet
Shampoo
Soap
Check Availability
1
Standard Family Room
1 Single bed and 1 Double bed and 1 Bunk bed
Non-smoking
Private bathroom
Private toilet
Shampoo
Soap
Check Availability
5
Single Room With Bathroom
1 Single bed
Non-smoking
Private bathroom
Towels
Private toilet
Shampoo
Check Availability
2
Deluxe Family Room
1 Double bed and 1 Bunk bed
Has window
Non-smoking
Private bathroom
Ocean view
City view
Private toilet
Check Availability
2
Standard Quadruple Room
1 Double bed and 1 Bunk bed
Non-smoking
Private bathroom
Check Availability
2
Family Room
1 Double bed and 1 Single bed
Has window
Non-smoking
Private bathroom
City view
Private toilet
Shampoo
Check Availability
2
Large Twin Room
1 Double bed and 1 Single bed
Has window
Non-smoking
Private bathroom
City view
Private toilet
Shampoo
Check Availability
Hide Room Types
Guest Reviews
7.2/10
40 reviews
- Cleanliness7.2
- Amenities7.2
- Location7.2
- Service7.2
Average for similar properties in Llandudno
Review summary
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Location: Central to Llandudno’s town center, within walking distance of the seafront, train station, and attractions.
Linda N
April 7, 2025
Group of nine for a weekend away. Positives... Fabulous location.rooms quite spacious. 5 minutes from the train station..central for bars and restaurants. Negatives.... Looks messy from outside with the scaffolding but that can't be helped. No lift in the building but knew before we arrived. Lots of steps to top floor rooms. No loo paper on arrival to our room. Requested when we went out and they left it on the floor outside our room. Thankfully it was still there . Next morning discovered that the The bathroom bin was full.. and I mean full of used sanitary towels. Mentioned to the staff that this was the case when we went for breakfast ..we went for a walk after breakfast and on return the bin was still not dealt with.. Tin foil and rizlzors papers in the bedside cabinet.. empty shoe box in the wardrobe and a dish cloth left on the tea tray. These rooms are not properly checked for basic things between guests. The kettle had water in and the lid was very dirty. It's not difficult things to sort and shouldn't have happened ...breakfast . Seen a post on Facebook that recieved a reply from the hotel about deals on the breakfast. Asked about it and was told no.. its for winter to get people in.. I get that but the response was 3 weeks ago??? Found the chef a bit abrupt when questioned. Another member of our group had to move rooms as it smelt of animals urine....
Guest User
July 20, 2025
We were greeted by the very Jolly Sam who was extremely helpful with carrying cases. Sam and family have very recently taken over the hotel and are working hard to update. Rooms have all been revamped and beds were very comfy. The bar is very nice and the hotel has entertainment, so for family’s it’s also perfect. I do have to mention breakfast, the cooked breakfast was the best we have ever had in a B&B , good quality ingredients and all cooked in an open kitchen,excellent. Keep up the good work. Debbie , Mike , Elaine and Pete
Guest User
June 12, 2025
We stayed at the New Alex Hotel for two nights (30th & 31st May) and sadly, it was the most disappointing hotel experience we've had. On Saturday morning, we discovered our shower was completely broken. There was no manager or senior staff available—just a young team member who informed us that an electrician would look into it that afternoon and that we could use the shower in Room 20 as a temporary solution. This was far from ideal, but we accepted it in good faith, trusting the issue would be resolved by the time we returned. It wasn’t. We came back late Saturday night, around 11pm, to find the shower still broken. No one was around to speak to, and we had to check out Sunday morning without ever having access to a proper shower in our own room. On top of that, our room was never cleaned or restocked with basic amenities like toilet paper—we had to buy our own. I emailed the hotel to request a refund due to the poor service. What followed was a deeply disappointing email exchange with the manager, Sam. Instead of acknowledging the issue, he essentially accused us of being dishonest, claimed we had refused a room change (we were never offered one), and said that since we stayed both nights, we shouldn’t expect a refund. His response was dismissive and defensive—stating that we should’ve asked for a refund on Saturday, even though we had believed the issue would be resolved. At no point were we given a clear, viable alternative, nor was there any communication once we left the premises on Saturday. I've attached the conversation screenshots for context. I'd recommend filtering and reading all the bad reviews before you decide to stay here. No doubt I'll receive a passive aggressive response to this review which I didn't really want to have to write in the first place.
Guest User
May 18, 2025
Good value for money. I was given a very big room 17 on top floor with a panoramic view. The bed was exceptionally comfortable. There was also a nice round table in there. A family room with bunks. Good tray selection. All facilities good. Bathroom large and a great shower. The bathroom and room was exceptionally clean and well maintained. I had a very peaceful night and a great sleep. I did not try the bar as it seems quite lively and I am revising atm. The views of sunrise and sunset spectacular.
Guest User
May 7, 2025
Lovely hotel , perfect for an over night stay , great location, rooms clean and comfortable beds . Staff were lovely, the owner even organised last minute birthday ballon and chocolates for my daughters birthday and she was absolutely made up. Will definitely be coming again in the summer
Guest User
March 30, 2025
Thank you to All the staff food was absolutely amazing, and big portions as well Service was spot on . We were made to feel welcomed from the minute we arrived . We will be recommending your food to friends and family . Cheers from The Buffs club Llandudno.
Guest User
March 15, 2025
The food was better than expected because we were greeted by the most disgusting smell of burned grease and a very unattractive, unappealing interior. Really, the place needs a revamp and a good clean and a lot more oomph if it's not going to disappear into the fairly distant past.
Guest User
February 3, 2025
Exactly wat 39£ gets ya and worst nights sleep iv ever had (not the bed) but the most gobbiest disrespectful guests in the room above me. Absolute child’s behaviour from 2 or more grown women screaming and crying and banging around, arguing like little ****** at 1am in the morning for 45 mins or so. Grow up and stay of the beer ya wrongens. Some guy banged on the door raging at them and told them to shut the f@#k up.. well done to that guy..apart from that bed was comfy, bathroom floor was like an ice rink it was that slippy and good luck if u more then 15 stone in weight getting out the shower once uv struggled getting in to it and then managing to squeeze past the toilet whilst holding ya towel on and not breaking ya neck getting out if it …typical SHAMELESS hotel/bar 39£ says it all really
Services & Amenities
Most popular business facilities
Golf Course
Off-site
Luggage Storage
Bar
Restaurant
KTV
Multi-Function Room
Wi-Fi in Public Areas
Free
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Parking
Business Services
Fax/Copying Service
Additional charge
Multi-Function Room
Front Desk Services
Front Desk with Limited Hours
Luggage Storage
Languages Spoken
English
Food & Drink
Bar
Lobby Bar
Room Service
Public Areas
No Smoking in Public Areas
Smoking Area
Garden
ATM
Health & Wellness
Golf Course
Off-site
Activities
KTV
Public Beach
Game Room
Facilities for Children
Children's Meals Available
Safety & Security
First-Aid Kit
Fire Extinguisher
Security Personnel
Security Alarm
Smoke Detector
CCTV In Public Areas
Property Policies
Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: 07:00–11:00
Front desk hours: [Mon-Sun]15:00–21:00
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeWestern
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Fee: Contact the property for details
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 19
When you stay at The New Alexandra Hotel in Llandudno, you'll be in a shopping district, a 1-minute drive from Venue Cymru and 7 minutes from Conwy Castle. This hotel is 5.7 mi (9.2 km) from Eryri National Park and 0.1 mi (0.1 km) from Holy Trinity Church.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a reception hall.
You can enjoy a meal at the restaurant serving the guests of The New Alexandra Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 8:30 AM to 11:30 AM and on weekends from 8:30 AM to 11:30 AM for a fee.
Featured amenities include luggage storage and coffee/tea in a common area.
Stay in one of 19 guestrooms featuring flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and complimentary bottled water, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a reception hall.
You can enjoy a meal at the restaurant serving the guests of The New Alexandra Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 8:30 AM to 11:30 AM and on weekends from 8:30 AM to 11:30 AM for a fee.
Featured amenities include luggage storage and coffee/tea in a common area.
Stay in one of 19 guestrooms featuring flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and complimentary bottled water, and housekeeping is provided daily.