Ljubljana Hotels with Bars

Service is acceptable for a 4 star hotel, but due to public holiday long weekend, restaurant that serving breakfast was too busy and no food left and very slow to refill

Booked because of the four points name however am disappointed. Housekeeping really needs improvement. Dirt between the grout n dust…, I expect better. Soundproofing is horrible! I can hear next room talking and their door opening closing. Floors are squeaky too

The location is very good, inside the pedestrian street, the sights can be reached on foot. There is an underground toll parking lot. It is funny that after we check out, we can drive directly to the card and can’t go out. We rushed to the hotel and asked to know, after 20 minutes of check-out!

I stayed at the Union Hotel before. In comparison, this hotel has a lot of new facilities, modern feel, and very cost-effective. I like this hotel in terms of the environment. The Union’s breakfast is excellent

Very nice hotel with perfect good location. The room is clean and tidy . Air conditioner works so well ( it is quite important during summer time) The gym is so good but the equipment is a bit old. Staffs are helpful. Breakfast is good with many choices. Only one drawback is the bell sounds at night , rings every 30 mins . Except this, hotel is prefect .

The hotel was nice and rooms were very spacious. We had a family suite with 2 king size beds. One tv. Nice breakfast, plenty of options. Coffee machine in room. Cons -No parking, we had to walk 10 min for the closest parking and it cost $3 a day. The hotel has the info. - 10 minute drive to the center of the city

Austria Trend Hotel is a hotel that is extremely well managed. The people at reception were especially helpful to me in using the computer to write an article. The room is extra large with a beautiful view of the country side and the window opens so one can get fresh air. The maid was especially through in cleaning the room. The restaurant offered a varietz of dishes and the waiter was very nice. The bus stops right in front of the hotel and with a card it is easy to get to the downtown area. They also have a spa and masssages available but I simply did not have the opportunity to use them. I definitely recommend staying at Austria Trend Hotel.

Especially worthy of collection, very amazing, all details are very good. In the central area of the city, everything is convenient; very close to the central bus station, it is easy to arrange city access; a restaurant with local Slovenian dishes on the main road from the hotel is very affordable and delicious. The breakfast prepared by the hotel staff is exquisite and varied. The room is a suite, convenient to use, quality, kitchen and direct drinking faucet. In short, especially recommended!

# praise# Regarding the layout of the room, mosquito control measures, location, sound insulation, toiletries, satisfaction with the adjacent activities; the hotel staff is very good and kind. The facilities are perfect, the scenery is good, and the breakfast is delicious. The transportation is also convenient, about 20 minutes to the city center. Here to remind everyone: from the airport when must say hello to price, here taxi has their own pricing rights, no ceiling, easy to be slaughtered.

Great hotel - it’s a shame that the staff let it down. Prior to our arrival, we contacted the hotel to let them know that we would be arriving after check-in had closed (at 10pm). They were very helpful and provided us with instructions to enter the property by ourselves using an app. When we arrived, we managed to get into the lobby (using the app), but the room key we were given was different than the one we were told on the phone and email. As a result, we were unable to enter our assigned room. Assuming that our room number had been changed, we tried the key in the door that matched the new number (as there were no staff or guests around, and no one was answering the phone or emails). It opened and revealed a couple, asleep, inside. Obviously, we were mortified that we had disturbed the hotel guests, and also terrified that we would have to sleep in the hotel lobby until check-in opened at 6am. After about an hour of searching around the lobby for clues about who to contact, we knocked on some private doors. Thankfully, a man came out and used a master key to let us in. It was clear that we had woken him up (by this point it was 2am). Again, we were sorry to have done so, but were left with no choice. After we had successfully entered our room, I sent an email to the front desk letting them know what had just happened and that we would like them to apologise (on our behalf) to the guests and staff we woke up. They never replied. In fact, every time we mentioned it, the staff member made excuses like “I wasn’t there so I don’t have anything to do with it” and “the guy who organised the late check-in was training so he made a mistake”. There was absolutely nothing in the way of an apology or compensation for the mix-up until we checked out and it was already too late. We would like the hotel to know that mistakes are bound to happen, so it is imperative that they have a back-up (emergency number or night staff) for guests who have been given the wrong room key. In addition, since we had been travelling for a while, we were running out of clothes and needed to do a load of laundry. We followed the instructions for the housekeeping staff to collect our laundry but found that when we had returned to the hotel, the laundry had not been done and the room had not been made up. When we went downstairs to inform the staff of this, we were told “housekeeping doesn’t go back to rooms to clean them after you took off the do not disturb sign, I’ve worked in lots of hotels and this is always the policy”. This member of staff eventually helped us find an laundromat, but the contempt with which we were spoken to was unacceptable and uncaring of the fact that we, too, have plenty of experience in the hotel industry as customers. An apology would have sufficed. Overall, it was a great hotel in a fantastic location. Just make sure you’re okay with passive aggressive communication before you book.