Guest User
January 9, 2025
Environment: Next to Nanshan Bamboo Sea, the hotel environment is good, the air is fresh, there are mountains and water, and the warm winter sun is suitable for hot springs.
Facilities: The two-bedroom villa we stayed in was clean and tidy, with sufficient heating. The auntie who took the private hot spring would come to prepare it, which was clean and waterproof. The children liked it very much. After taking a bath, they took a shower and changed clothes, so they didn't have to worry about catching a cold. The hotel is on a hillside, and some attractions require walking uphill. You can ask the housekeeper to arrange a shuttle bus. We experienced the dinosaur park, mountaintop hot springs, alpaca park, slides, and kayaking. We gave up the New Zealand board car because the children were not tall enough. We went to see the mountaintop hot springs at night, but it felt too cold, so we gave up. If you want to take a bath, it is recommended to go there when the sun is sunny during the day. The fish head soup in the Chinese restaurant is great, and the other dishes are also good. The child said it was the most delicious fish soup he had ever tasted! There is also a small indoor children's playroom, suitable for young babies. There is only one security guard watching the kayak, and there is no professional explanation and teaching, safety tips, and warm-up beforehand. Adults accompanying need to pay attention to safety.
Service: Very good service experience, professionally trained, enthusiastic, considerate, always paying attention to the needs of guests, from the lobby, housekeeper, auntie, shuttle bus, the service is good. Thanks to the housekeeper Chen Tiancao for arranging an unforgettable birthday for my family!
The overall experience is very good, the small regret is that I missed the mountaintop hot spring.
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