Hotels near Mossley Hill, Liverpool

We had 2/2 sleeplessnights, the bed had springs stuck in our backs in the first room, we then asked to change rooms, we were given a different room which the bed was slightly better. The second night we realised we had left something in the first room, it was an important part of my husbands cpap machine as he has sleep apnea. I went to ask at reception and they told me that housekeeping would of put it in lost property, I asked if I could look in lost property but the answer was “no” you will have to come back at 9 am the next morning. I tried to explain the importance as my husband can’t sleep without it as he stops breathing… the answer was still “no” so we had another sleepless night. I understand it was our fault for leaving this part in the first room but surely this wasn’t the first time this kind of thing had happened??? I felt it was a very unreasonable situation…. Surely someone other than the housekeeping staff would have had a key to lost property. We will not be staying at The Adelphi Hotel again. Regards Gill Sellars 1st room 676 2nd room 370

Booked in June last year, 2 nights to go to the Grand National. Just last night got a Cancellation notification! No reason, no offer to transfer the booking to another hotel in the chain. Called the Reservations team, passed to the Front Desk, phone answered - Asked why my room had been cancelled, and they just put the phone down on me!!!!!!!! Now having to pay twice the price elsewhere due to the short notice. DISGRACEFUL customer service Crown Plaza

we came back from an event approx midnight. asked for 2 glasses of red wine at the bar. staff member offered us a number of bottles . we picked one, she opened it. then the duty manager turned up and said that this wine wasn’t available by the glass only by the bottle. ( which was £55) we explained that we were offered this option by the bar staff but he still said no. bar staff then had to put the cork back in the bottle. we asked how they could do that when it could only bought by the bottle and no customer would buy a bottle of wine that had already been opened. no change. out of courtesy to the bar staff we agreed to pick another red wine. turns out they only had one glass left of that one and no spares . therefore we ended up with our 3rd choice option. this all took 45mns from order to serve. some of the worst hotel service we have ever had.

So, to start with the main thing for me when I stay somewhere is the staff and service and this is why I'm rating this hotel 5* stayed for 3 nights with my mate and was blown away by the reception staff, friendly knowledgeable and nothing was too much trouble. I'm rubbish with Google maps so was always asking directions to things and everyone was really helpful. To the room, we stayed in the Yellow Submarine, massive room, biggest I've ever seen, a few little niggles but probably just me. A bin in the main room would be super handy as only a tiny one in the bathroom. My mate loved the jacuzzi bath but I prefer a shower and although the actual shower was fab I was like Bambi on ice in the tub, so much so I had to stand on a flannel, I know the jacuzzi is the main thing but some kind of shower mat would be handy as super slippery tub! Location was perfect, so central and despite being threshers week and a LFC international home game we were not disturbed by any late night noise at all. Thank you for a brilliant stay and would not hesitate to recommend this hotel

We are in the middle of a 2 night stay here, with no complaints so far. The room is large and contains all amenities - there is a cafetière if it interests you to bring your own ground coffee. Rooms contain a fridge, combi oven and 2 hobs and all kitchen equipment so that you can prepare your own food. Everything was clean and well serviced. Breakfast is complimentary if you don’t want to make your own, with a good selection including full English and continental options. I booked this hotel due to not wanting to be in the centre of town and it was a great choice, really close to Albert docks and an easy walk to Liverpool one and the restaurant quarter. Car park does have columns but being used to city centre parking it was no bother - the spaces are absolutely fine. Staff are really friendly and will happily accommodate you - somewhat unusual for an English hotel! Thank you Staybridge Suites, a lovely base to explore Liverpool.

Dora the bartender is by far and away the best bar staff I have ever met. She deserves the world and I would come back in a heartbeat for her. The room is beautiful and the reception staff were effective and very efficient. A perfect place for a hotel, right on the Albert Docks next to everywhere we wanted to be.

Checked out this morning as I had an appointment at Liverpool Hospital, beds were very comfy and the Hotel was very welcoming, lovely fish aquarium in the lobby which was very fitting with the theme. Breakfast was great with very lovely food and lovely wait staff, in particular a lovely tall brown haired girl, I forgot to ask her name, stood and had a conversation with me then gave me directions to the hotel and offered to call my taxi for me. Would recommend to any weary travellers looking for a good nights sleep and a lovely cooked breakfast.

Located in Liverpool (Ropewalks), The Halyard Liverpool, Vignette Collection, an IHG Hotel is a 4-minute walk from Liverpool ONE and 11 minutes by foot from Royal Albert Dock. This upscale hotel is 1 mi (1.5 km) from The Beatles Story Museum and 1 mi (1.7 km) from Liverpool Pier Head Ferry Terminal.Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.Make yourself at home in one of the 133 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have hair dryers and bathrobes. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.

Great centrally located city hotel. Clean, modern and friendly /helpful staff. I received a lovely welcome message from the General Manager and Operations Manager as were were part of the Wedding Group. There was a nice touch as we received a mini bottle of Liverpool Gin to drink or to have as a takeaway souvenir. Breakfast was ok except the coffee machine broke down. Luckily we could get a coffee from the bar. Some feedback - it would be good if the hotel could invest in a proper Italian barista coffee machine as some of the guests do not like Nescafé type coffee! A proper coffee with coffee beans and made at the time is much appreciated !

Place is located near Liverpool Lime Street Station, less than 10 mins walk away and can easily walk to the city area. Aparthotel is clean and have sufficient space to put our things. Would visit again in the future!