The Z Hotel Liverpool

Service was great, reception staff friendly. Room was easy to find, bed was comfortable and tv was great

It was very good, the staff were very helpful and knowledge. The location was perfect.

Staff are very welcoming and friendly, room was very clean. Bed in very firm but pillows are very good and comfortable.

The property was a good location, and the shower was very strong. You can’t hear anything outside of the rooms, ok for space to move around the room. Air con is very nice and works well cold or warm. The staff were very nice and pleasant. We arrived just after 5, general check in is at 3. We were told we had to wait as they wasn’t sure what rooms are ready but the rooms were ready, it didn’t really make sense what we were being told.Waited around 10 minutes before being told our room number, we did get offered a free drink as a complimentary but I would say structure is a bit shocking. The beds were not comfy at all, couldn’t sleep through out the night, the pillows were not comfy, woke up with a sore kneck and back. Would definitely recommend staying somewhere else for the price or even spending more elsewhere. Parking wasn’t too bad, parked at Moorfield NCP with voucher came to £12 something, however there is a car park closer called Victoria which is across the road. The hotel needs a bit of TLC altogether, buttons on elevator were very worn.

This was my second stay at The Z Hotel Liverpool. Great people. Great rooms, Great location. And I had a club salad that was fantastic. The only thing I do not like about The Z Hotel, is their no refund policy when booking a room. I was coming from the US, and I did not book my whole stay there because sometimes things happen. I could not risk losing several hundreds of dollars. But, I like this place - very much.

My wife, Donna, and I had the most wonderful experience at the Z Hotel in Liverpool this past weekend. The staff could not have been more welcoming and accommodating - our room was absolutely perfect - spotless and very comfortable with first class facilities. A huge thank you to Gerald and his front desk personnel (Camille, David and Emma) who made us feel at home right from check-in through to check-out. We were provided with complimentary assorted cheese and cracker platters each night and wines. Gerald - many thanks for all your help and kindness during our stay - you went above and beyond the call of duty. I highly recommend this hotel which is a 5 minute walk from Mathew Street and the Cavern Club........Thank you so much Z Hotels - you run a superior operation........I look forward to our next stay..........Greg Rose