Guest User
June 25, 2024
We booked Astra for day use only initially. We needed a space due to an early checkout at a villa. We experienced fantastic service and communications, very friendly and prompt. The room we had was very spacious and clean, perfect for a day stop. Little did we know that our flight home would be cancelled....when leaving the front desk told us they had rooms for the night and would welcome us back. After a long wait at the airport, lots of messing about, we rang Astra and headed back. On arrival we were greeted warmly and reallocated our rooms. There were six of us and the made sure we all had appropriate sleeping space. The rooms again, perfect! All clean, tidy and comfortable. Bed was fantastic. They sent extra towels and made sure we had all we needed. We headed into the bar area for food and drinks. Food was very good, we had Gyros sharing platters (amazing) and cocktails. Service was excellent! A lovely relaxed evening after a long, stressful day. Breakfast was good. All that we needed and tasted good. Staff were friendly and polite. Pool are and facilities are fantastic, clean and well presented. Plenty of sun loungers too. Overall, this hotel is super friendly, amazing service and as a customer we felt very well cared for. Nothing was too much trouble. My only complaint is that I didn't book this hotel for my weeks stay in the first place! We will be coming back. This hotel is an amazing find and the staff are even better.