Liuzhou Grand Hotel

Liuzhou Grand Hotel Reviews

Liuzhou Grand Hotel

No.2 Longcheng Road, Liuzhou, ChinaView Hotel Details
Liuzhou Grand Hotel
Liuzhou Grand HotelLiuzhou Grand HotelLiuzhou Grand Hotel
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Liuzhou Grand Hotel Guest Reviews

4.6/5
Very Good
2008 review
Verified reviews
Location4.6
Amenities4.4
Service4.7
Cleanliness4.6
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All Reviews(2008)
Positive reviews(1956)
Reviews with photos/video(444)
Convenient for shopping(242)
Located downtown(110)
Delicious breakfast(66)
Perfect for kids(60)
Tasty restaurant(28)
Bathtub OK(23)
Negative reviews(52)
lordi
Comfy Room (2 beds) (Special promotion)
Stayed in Apr 2024
Family
9 review
4.5/5
Great
Posted on Apr 27, 2024
Great location, a little dated, shower in a bathtub with a curtain where the shower head is really low, I hit my head on it a few times. Gym, washing machine facilities and restaurants are really quite good.
Response from Property: Dear guest: Hello, thank you very much for your stay and detailed feedback. We apologize for not providing you with a satisfactory check-in experience. We deeply apologize. Our hotel has always been committed to the maintenance and continuous updating of room hardware to ensure the comfort of guests in their stay, as you mentioned in your comment about room facilities and equipment. Please contact us promptly if you have any needs during your stay, so that we can understand your needs as soon as possible and quickly assist in resolving any issues. Looking forward to your next visit and hoping to make you feel our progress and sincerity. Wishing you a happy life!
Anonymous User
Business Queen Room
Stayed in Apr 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 12, 2024
Love this golden key staff in this hotel that serves us and makes us feel so special. Special thanks to Qing Luni! Your service is excellent. The location is so convenient, eateries and shopping and the river is all close by. Will recommend to my friends.
Response from Property: Dear VIP: Hello! Thank you very much for your 5-point review and recognition of our Golden Key service. Your recognition is the greatest support and encouragement for the hotel. We will serve every family member with care and look forward to the opportunity to provide you with more satisfactory and surprising service experiences! Wishing you a happy life!
Guest User
Family Friendly Room
Stayed in May 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on May 13, 2024
The hotel is in a great location, convenient for going out, and surrounded by many snacks. The room is clean and tidy, the service is good, the front desk is efficient, and the floor attendants are attentive and thoughtful. It is worth staying.
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello! Thank you very much for your 5-point review! Our hotel is just as you said, the location is very convenient. There are very famous online celebrity check-in spots around. The 1st to 5th floors of the hotel are the shopping malls with the most international brands in Liuzhou, and the first Starbucks Reserve store in Liuzhou. Guests staying in the hotel can enjoy free cup upgrades. Whether it is checking in for food, shopping, strolling with kids, buying specialties, etc., it is very convenient. Sincerely look forward to your visit again! I wish you all the best and a happy life!
Guest User
Business Queen Room
Stayed in May 2024
Other
9 review
4.2/5
Very Good
Posted on May 9, 2024
The service is good, and any problems are solved in time. The location is good, it is very convenient for traveling, eating, drinking and shopping, and it is not far from the river. It’s just that the room price is too high during the May Day holiday.
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello! Thank you very much for your review! Our hotel is just as you said, the location is very convenient. There are very famous online celebrity check-in spots around. The 1st to 5th floors of the hotel are the shopping malls with the most international brands in Liuzhou, and the first Starbucks Reserve store in Liuzhou. Guests staying in the hotel can enjoy free cup upgrades. Whether it is check-in food, shopping, strolling the kids, buying specialties, etc., it is very convenient. Sincerely look forward to your visit again! I wish you all the best and a happy life!
Guest User
Business Queen Room
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 13, 2024
The hotel is in a great location. Downstairs is the Five Star Pedestrian Street, where you can eat and shop. The things in the room look a bit old, but they are relatively clean and the service attitude is very good. It is a bit noisy near the street, but it is quiet at night.
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello! Thank you very much for your 5-point review! Our hotel is just as you said, the location is very convenient. There are very famous online celebrity check-in spots around. The 1st to 5th floors of the hotel are the shopping malls with the most international brands in Liuzhou, and the first Starbucks Reserve store in Liuzhou. Guests staying in the hotel can enjoy free cup upgrades. Whether it is checking in for food, shopping, strolling with kids, buying specialties, etc., it is very convenient. Sincerely look forward to your visit again! I wish you all the best and a happy life!
Guest User
Business Cozy Room - with View (2 beds)
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 25, 2024
The location is very good, adjacent to the pedestrian street, and you can walk to Liujiang to see the night view, the night market, Qingyun Market, and Liuhou Park are all very close.
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello! Thank you very much for your 5-point review! Our hotel is just as you said, the location is very convenient. There are very famous online celebrity check-in spots around. The 1st to 5th floors of the hotel are the shopping malls with the most international brands in Liuzhou, and the first Starbucks Reserve store in Liuzhou. Guests staying in the hotel can enjoy free cup upgrades. Whether it is checking in for food, shopping, strolling with kids, buying specialties, etc., it is very convenient. Sincerely look forward to your visit again! I wish you all the best and a happy life!
Guest User
Comfy Room (2 beds) (Special promotion)
Stayed in Mar 2024
Friends
8 review
5.0/5
Outstanding
Posted on Mar 21, 2024
An old state-owned 4-star hotel, average, the facilities are a bit old but very clean, the hotel is located in the central area, parking overnight costs 20 yuan, it is very convenient to go to the pedestrian street, the riverside, and the morning market, just walk, there are several snail noodles nearby, Qingyun Market for breakfast, the price is very affordable
Original TextTranslated by Google
6/14
Response from Property: Dear distinguished guest: Hello! Thank you very much for your 5-point review! Our hotel is just as you said, the location is very convenient. There are very famous online celebrity check-in spots around. The 1st to 5th floors of the hotel are the shopping malls with the most international brands in Liuzhou, and the first Starbucks Reserve store in Liuzhou. Guests staying in the hotel can enjoy free cup upgrades. Whether it is checking in for food, shopping, strolling with kids, buying specialties, etc., it is very convenient. Sincerely look forward to your visit again! I wish you all the best and a happy life!
Paste-
Comfy Room (2 beds) (Special promotion)
Stayed in Apr 2024
Friends
29 review
4.2/5
Very Good
Posted on Apr 18, 2024
The hotel is in a very good location, with a shopping mall downstairs and a five-star commercial pedestrian street next to it. It is only a few hundred meters away from the Music Fountain Square and Liuhou Park. It is very convenient to visit Liuzhou. The service staff are very good. The golden butler will deliver fruit and milk to your door in the evening. The breakfast is also good. In addition to the regular dishes, there are also Guangxi specialty oil tea and Liuzhou snail noodles. The only shortcoming is that the facilities are too old. The bathroom is still a bathtub style, and the carpet is very dusty due to its age. I would like to express special thanks to the service staff that night. Because I am allergic to dust, I troubled the service staff to help change the room late at night. Although the new room also has this problem, I am really grateful to the waiters that night for doing their best to solve the problem for the guests.
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello! Thank you for choosing Liuzhou Hotel. Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation. We hope to do better. The hotel's Golden Key and Royal Butler provide you with personalized customized services. We look forward to your visit again. We will serve you wholeheartedly!
Guest User
Business Queen Room
Stayed in Apr 2024
Family
1 review
4.5/5
Great
Posted on Apr 14, 2024
Generally speaking, everything is good. But there is a bad smell when you go up to the floor and the room. It smells uncomfortable. The toiletries are very useful👍
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello! Thank you for choosing Liuzhou Hotel. Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation. We hope to do better. The hotel's Golden Key and Royal Butler provide you with personalized customized services. We look forward to your visit again. We will serve you wholeheartedly!
Starxiaomei
Business Cozy Room - with View (2 beds)
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Liuzhou Juejuezi Hotel, recommended, recommended, recommended! ! ! (three times) Traveling by car, I originally planned to stay in Liuzhou for only one night, but these two cities are so friendly. I stayed in two hotels on my first self-driving trip, but I didn’t choose Liuzhou Hotel. Later, I passed by the pedestrian street and saw that the hotel’s location was very good, so I came back from Guizhou in advance and stayed in Liuzhou again. We stayed at Liuzhou Hotel and just entered the parking lot. The security uncle trotted all the way to guide us to the special parking space. The check-in staff at the front desk were very friendly and used polite language very well! Very fond of it! Stay in the original house directly the next day. Ms. Huang Jinxiang, the floor service housekeeper, is very, very great. When she sees children when she goes out, she opens the floor door for the children in advance. When she returns to the room in the afternoon, she sees toothbrushes and slippers specially given to the children. When she comes back in the evening, she happens to meet Ms. Huang, who specially delivers milk to the children. When he saw the wet clothes I washed, he offered to help me dry them. When he saw the children running around barefoot, he would remind me in time. I have stayed in many hotels at home and abroad, and this is the first time I have encountered such attentive floor stewards. Thank you very much Ms. Huang Jinxiang! ! ! Regarding the room, we booked a business twin room. The hotel is very old, but I personally feel that the room is in good condition in all aspects. There are no obvious dents or tatters on the carpet, nor is there a strong old smell. It's just that the toilet doesn't flush smoothly, but it was very clean after flushing it twice. One suggestion is to make the paid water sign in the room more obvious, if you accidentally turn on the paid water sign🥹 Liuzhou is great! ! ! Must come again! ! ! In addition to snail rice noodles, there are also many delicious foods and kind and lovely people in Liuzhou! ! ! I met so many friendly Liuzhou people along the way! ! ! Thumbs up!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point praise and your recognition. We look forward to the opportunity to provide you with more satisfactory + surprising and ultimate service experiences. You can feel the happiness this journey brings to you. This is what our service providers have always pursued. This will also become the motivation for us to continue to work hard and make progress. We look forward to serving you next time! ! wish you a happy life!
Guest User
Family Friendly Room
Stayed in Mar 2024
Family
3 review
4.0/5
Very Good
Posted on Apr 1, 2024
An old-fashioned hotel with a great location, right on the pedestrian street, with old-fashioned decoration. The carpet smells a bit when you first enter the room. It's clean and hygienic. The room is also very quiet. It's generally OK. There are many delicious foods around, but the hotel price is a bit high
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello! Thank you very much for your review! Our hotel is just as you said, the location is very convenient. There are very famous online celebrity check-in spots around. The 1st to 5th floors of the hotel are the shopping malls with the most international brands in Liuzhou, and the first Starbucks Reserve store in Liuzhou. Guests staying in the hotel can enjoy free cup upgrades. Whether it is check-in food, shopping, strolling the kids, buying specialties, etc., it is very convenient. Sincerely look forward to your visit again! I wish you all the best and a happy life!
Guest User
Business Cozy Room - with View (2 beds)
Stayed in Mar 2024
Friends
5 review
5.0/5
Outstanding
Posted on Apr 2, 2024
Excellent location Central location Five-star pedestrian street is just downstairs Five-star snack street is just a few minutes walk away It's also just a few minutes to Golden Building and Liuyue River Taxi is fast to go anywhere Although the room decoration is a bit old, it is clean and tidy and does not affect the stay The room attendant is very nice and polite
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello! Thank you very much for your 5-point review! Our hotel is just as you said, the location is very convenient. There are very famous online celebrity check-in spots around. The 1st to 5th floors of the hotel are the shopping malls with the most international brands in Liuzhou, and the first Starbucks Reserve store in Liuzhou. Guests staying in the hotel can enjoy free cup upgrades. Whether it is checking in for food, shopping, strolling with kids, buying specialties, etc., it is very convenient. Sincerely look forward to your visit again! I wish you all the best and a happy life!
Guest User
Comfy Room (2 beds) (Special promotion)
Stayed in Mar 2024
Family
1 review
4.5/5
Great
Posted on Mar 12, 2024
The service is very good👍The golden key at the front desk🔑Xiao Pang is very enthusiastic to help arrange the luggage to be delivered to the room. The first impression gave Yu Anxin. Although the room was a bit dated when entering, the room was very cost-effective. I felt that the bed was very comfortable that night and I could sleep peacefully🛌. The housekeepers Yang Caijuan and Qiu Lianshou from the housekeeping department introduced fruits and provided washing and drying services. They also thoughtfully provided cool clothes racks, which made us feel warm at home for five days and four nights. We did not have to worry about not having enough clothes to wear on cold and rainy days. Miss Ou who cleaned the room Thank you 🙏 for your enthusiastic answer about the surrounding places to visit. The only drawback is that the shower 🚿 is inconvenient to take a shower. There is no handheld shower. I hope the hotel can improve it. The impression is very good 👍👍👍 I will stay here next time
Original TextTranslated by Google
Response from Property: Dear guest: Hello! First of all, thank you very much for choosing Liuzhou Hotel. I am glad to see your recognition of our hotel. We also noticed the problems you mentioned in your comments. We did not do well enough to satisfy you. We will continue to strengthen the maintenance and update of the hotel's hardware facilities and equipment, and will continue to follow up and try to take more measures to solve them. If you have any needs during your stay, please contact us in time. We will continue to work hard to improve every detail and look forward to your next visit! I wish you a happy life!
Guest User
Comfy Room (2 beds) (Special promotion)
Stayed in Mar 2024
Solo travelers
8 review
1.5/5
Posted on Mar 3, 2024
The service is terrible. The front desk didn't know anything. The soundproofing is very poor. There was noise from the nearby construction site in the early morning. When the door of the next room was closed in the morning, my door would shake. There were entertainment facilities for children downstairs and I could hear the children's voices. The hotel shower was in the bathtub, which was speechless. The bedside could not be charged (there was no socket, only a uab socket). The laundry service was non-existent. There were only three devices in total. It took three hours to wash and dry once and I couldn't wait. The chairs in the room had obvious stains, and there were also stains on the table. . It is really a hotel for the elderly.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, we are sorry that we failed to meet your expectations this time. We are deeply sorry. The hotel has always attached great importance to the hygiene of the guest rooms. After seeing your comments, we immediately conducted a comprehensive inspection and improvement of the hygiene issues to prevent such things from happening again. The room type you chose this time is mainly safe and comfortable. The hotel also has a variety of other room types and various special theme rooms for you to choose, such as the senior executive room, which is equipped with high-grade white goose down bedding and international brand sanitary ware. I hope you can try to stay next time! I wish you a happy life!
Guest User
Comfy Room (2 beds) (Special promotion)
Stayed in Feb 2024
Friends
1 review
1.0/5
Posted on Feb 20, 2024
I really don't understand why this kind of hotel can be positioned as a luxury hotel. This hotel is very much like an old-fashioned hotel that costs around 100 yuan. Its toilet is very old, and there is a damp or moldy smell when you enter the room. The business room does not have a shower area, only a bathtub, and people have to stand in the bathtub to take a shower, and the shower head cannot be removed. The experience is very poor, and it is even difficult to wash your hair!
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the bad stay experience you have. We attach great importance to the problem you raised. We are planning to update the room supplies and bathtubs and other equipment. We always insist on making every guest feel at ease and comfortable. At the same time, the hotel also has a variety of other room types and various special theme rooms for you to choose, such as the superior executive room, which is equipped with high-grade white goose down bedding, Herborist toiletries and international brand bathroom sanitary ware. I hope you can see our progress when you stay next time. Once again, I apologize for the inconvenience caused to you. Looking forward to your next visit! I wish you a happy life!