Kaisheng Hotel

I went to Liuzhou for the first time during the holidays. The accommodation experience in this hotel on April 4 was extremely bad. I give a bad review! The reasons are as follows: [1. The room pictures and texts do not match] I booked a deluxe double room with windows in advance, but the actual room was a standard room without windows (the windows were wooden blinds and could not be opened, and the bathroom outside the window was another resident's bathroom). The ventilation was very poor, and there was a smell in the room. After checking with the front desk A, they said they made a mistake. It was just an ordinary standard room, and they changed us to a deluxe standard room. [2. The service attitude of the front desk A was poor. ] After changing the room, I found that the environment was the same as before the change, but at this time Ctrip showed that the deluxe standard room was 272 yuan and the ordinary standard room was 146 yuan. At this time, I asked the front desk to change the room type to an ordinary standard room, and explained that I planned to operate on Ctrip. While talking, the front desk checked me in, which made it impossible for me to change the room type. After I questioned the front desk's deliberate operation, I finally handled the free cancellation and rebooked an ordinary standard room with a depressed face. 【3. Asymmetric information between front desk A and B, inconsistent promises】Since the high-speed rail ticket was at 5pm, I contacted front desk B at 2pm that day to ask if I could check out later at around 4pm. The front desk said yes, but hoped that I would give a good review. I said yes (it was front desk B at this time. Considering that the previous unpleasantness happened with front desk A, she planned to give a good review). But when I checked out, front desk A was on duty. Even after explaining the situation to front desk A, she still said that because of the late check-out, 10 yuan would be deducted (front desk B did not say that money would be deducted before). Because I was in a hurry to catch the train, I did not argue too much. 【4. The space from the hotel lobby to the elevator is dirty and messy. 】There are rolling shutter doors of shops on both sides, with a strong smell of oil, and the walls are also sticky. Because I didn't think about giving a bad review at first, I only took pictures of the good side and didn't take pictures of the dirty places. 【Summary:】I was going to Liuzhou happily with my friends, but front desk A repeatedly messed with our mentality and ruined our mood💢. After returning, I was really angry! This is the worst hotel experience. I hope my friends will learn from this and avoid such bad experiences. I hope everyone will leave happily and return satisfied.

房間面積還行，不大不小，連續住三晚，前兩晚住的好好的，第三晚我上廁所出來發現門邊有幾張小卡片，嚇死我了，其他還行，但是塞小卡片這個很嚇人，希望酒店環境保護好，不要什麼人都進去，隔音挺差的，樓上可能是洗衣房，還聽到洗衣機的聲音，而且空調噪音太大，睡不舒服。

乾淨整潔 房間設施齊全 前台小姐姐服務態度好 位置好 周邊環境好 有很多美食 交通方便 門口就有共享電車

非常不錯，房間乾淨整潔，酒店位置好找，出行方便，前台服務態度也很好，床鋪也非常的舒服，值得入住！

真的好好哦，性價比超級高又乾淨，真的是沒得説，下次還要來

有蟲子 還有蟑螂、空調一晚上轟轟響，無窗