Guest User
January 1, 2024
Worst experience ever. First, the service at the front desk is extremely poor and the language is blunt. Regarding the issue of deposit collection, I asked if the platform cannot guarantee it? The other party replied bluntly that the platform is a platform and the hotel is a hotel. Second, the business ability is extremely poor. The newly issued room card cannot open the door, so the guest is asked to send the card to the front desk for processing.
Third, the water temperature is low and you cannot take a bath. After contacting the front desk, the front desk responded and asked someone to come over and take a look immediately. However, after 12 minutes, there was no response. I called the front desk again and was told all kinds of lies. After the last visit, I was told that it was cold and I had to take a shower for at least half an hour...
Original TextTranslation provided by Google