AmericInn by Wyndham Stonecrest Near Atlanta

It is an OK hotel to stay for a couple nights

It was okay

The room wasn’t clean. I had to clean the side table and the table you sit at. I stayed two days, and I had asked if they could clean my room and bring clean towels.

the property is in poor condition. needs to be shut down until its fully ready for business

When reserving the room online for an overnight stay, I don't recall seeing that a $100 deposit was required. Upon check-in, I was shown the desk banner and may card has a pending charge with the stay and deposit. After five business days, I received bank confirmation that I was only charged the stay. There was damage to the sofa and light switch cover in the bathroom. The disinfectant used on the carpet was aggravating our breathing, so we cut the air on high and left for dinner. The environment was better upon return. I residents were noisy through the night. We left at 5 AM the next morning and found a person sleeping in the hallway. I will never stay at that location again.

I’ve been staying here the last 3-4 years when I come to visit family. This is by far the worst experience I’ve had. I’m not sure if it just went down hill since changing to a Wyndham property or what. I had to switch rooms due to plumbing issues. I didn’t even mention that only three outlets worked in the room, Tv fuzzy as well as the fridge not properly functioning. The second room I was moved to was dated. Smelled like it had been sitting with no air circulating. We found dirty towels in the closet. Had to go buy some febreeze small spaces to make the room fresh being told that was the only “king size suite” they had available at that time and didn’t want to cause anymore fuss. The staff there were all polite and very punctual when we asked for the room to be serviced.

Stench in the hotel. I asked for a non smoking room and was put in a smoking room and charged $100 deposit for possible smoking damages. The couch had burns from previous smokers. The sinks were stopped up as well the tub. Never again.

While we enjoyed are time by the end. This was not the best hotel. The room was missing a phone, TV didn't come on and the floor was soaked. The elevator was working on and off and their grab and go breakfast was two boxes of cereal. lol and the pool was broke. Look, we had a good time with the staff - they were wonderful. Really enjoyed the front desk employees. But overall I wouldn't book here again. I should have done better research.

It was ok I would stay again. However there was electrical equipment that did not work and when I called the front desk they were dismissive. All equipment and amenities should work being that’s why customers make decisions to stay at the business.