Element Lishui

The room is clean. Alisa upgraded the room for free. The room is very big. It is upstairs in Yintai. It is very convenient to go downstairs to eat. The surrounding night view is also very beautiful.

I was a bit speechless after staying in this hotel. I originally thought it was a good brand owned by Marriott, but I was very disappointed. We agreed in advance that we would delay check-out until 2pm. The view outside the floor-to-ceiling window was not bad. The room looked clean and the soundproofing was quite good. Bad points: 1. I was woken up by the light outside before six o'clock in the morning. What's wrong with the design of this curtain? There is no light blocking at all, light is transmitted from the top and both sides are transparent, making it impossible to sleep. 2. There was a feather root poked out of the bed. I forgot to take a photo. It was poked three times, and it was pulled out again and again. 3. When checking in, there is only one front desk, but if there is a foreigner in front of you, you have to send him to the elevator, and leave the two groups of check-out and check-in guests at the front desk to wait. Don’t Chinese guests deserve this treatment? I also wanted to light a birthday candle, and asked if there were lighters and matches. They were told that they were not provided in non-smoking rooms. I asked the housekeeping staff for help, but then there was no news. 4. The takeout is not delivered upstairs. There are no robots in such a new hotel. It is better to stay in the All Seasons. There are no smart homes and smart toilets yet, and the air conditioner is a bit loud and cannot be set to sleep mode. My wild boar can no longer eat fine chaff. I will never stay at this high-end hotel again.

The hotel is very nice, convenient for traveling, and good for eating, drinking and having fun~ My favorite thing is the swimming pool. I will go there next time~ Parking is also very convenient. The only drawback is that you have to pick up the takeaway by yourself, but it is very safe.

I came here for the new Marriott in Lishui. I read the reviews before and thought it would be at least comparable to the Ascott. New hotels should be able to do well in all aspects during the period of word-of-mouth fermentation. Even if they don't have the same room type consecutively, I think it will be good. I can have a good rest for two days. National Day is a period that tests the service industry very much. The lobby is a mess, filled with people waiting to check in but unable to get in. The check-in staff are all rude to customers, asking when they can check in and they don’t know the answer🤷...get the card I went upstairs and saw my aunt leisurely chatting and doing some cleaning at the same time. A hotel of this size without holiday plans and manpower would be a disaster~ I searched for the stench from the pipes in the room for a long time and tried to eliminate it myself, but to no avail. I didn’t know if it was the pipes or the air conditioner, so I pushed back. Just get an air purifier. When I asked again, there was no response. The room was full (I don’t care about you~ I didn’t even say any sorry for the whole day~ I checked out directly👍 The breakfast is really not as good as a three-star breakfast. Two pieces of cheese salami are not high-end. The porridge is cold even if it is not placed on the induction cooker. There is no lid and hair fell out~ A word of advice: Hardware is not everything in the hotel service industry, and this hardware is really... very ordinary. When I checked out, I saw the lobby staff busy taking pictures of the neat beverage cabinets. ~The leader must be very happy after seeing such a report😃 Unsatisfied customer? How can I take care of my time?

Breakfast buffet for one person: There are many types of breakfast, the dishes are rich and exquisite, and the taste is good, but there are a lot of people, and the service is slightly behind and needs to be improved. Facilities: As a newly opened 4🌟 hotel, the hardware facilities are excellent and the stay is very comfortable. Service: After checking in, there was a little incident, but it was perfectly resolved under the professional handling of the night shift manager. With the coordination of the account manager Alisa, the favorability of the hotel has been improved to another level!

All the facilities in the room are in place, the service staff are also very friendly, and I enjoyed the buffet breakfast. The hotel elevator is difficult to find, but the waiter GWENG took the initiative to show us the way after checking in! Clissa’s service with a smile is also warm and it’s a great experience!