Hotels near Mom and Me in Lisbon

Lovely, relatively modern hotel. I got an Uber from the airport as I was unsure of the Metro in Lisbon. However, after some research, I realised there was a Metro station a 10 minute walk from the hotel so very easy to get to red line from the airport and one change onto the yellow line to Rato. Check in was flawless and professional - all the staff I encountered were very nice, polite etc. The room was lovely and very spacious. The floor to ceiling sliding doors/windows were a godsend with the hot weather, as were the blinds and air con! Bathroom was a lovely size, clean and modern. The bar was quite bland to be honest and only had bottled beer. Breakfast was served in a lovely, airy restaurant on the lower ground floor - there was outside tables available on the patio too. Breakfast was good enough, although I felt quite a limited choice. All in all, a great place to stay in a quiet neighbourhood a 15 - 20 minuet walk to the centre or the riverside. Beware though - Lisbon is a very hilly city! Would I stay again - yes, I probably would.

Room was clean, have both towels and hand towels, changed every day with clean ones. Pillows were good. To use room safe must pay deposit plus 2 euros/day. Has room phone but no phone directory, so unable to phone housekeeping or reception. Had to go down to reception to complain about the choked sink (wash basin): Sink choked, flowing very slowly, waste water accumulated took long time to drain away. However nothing done. Complained in the morning and in the afternoon about the choked sink and unable to use the room phone since no directory. Reception staff in the afternoon did not take note about the choked sink. He said hotel does not give housekeeping phone number to guests. I said that I want to complain to the manager. He said that he had passed on many complaints to his manager, though his manager said “yes, yes” but he saw no change, including the fact that room phone has no directory to call reception or housekeeping. (When we returned 11 days later, there was still no phone directory in our hotel room.) The following morning I told the reception staff that the sink was still choked. He was surprised and he went to our room to see the sink. After seeing that the sink was choked, he assured me that the sink would be cleared. Sure enough, when we returned to the hotel in the evening, the c hoked sink was cleared. Has to climb 6 steps to reach lift/elevator. This can be a problem for older folks with heavy luggage. On our return stay, the room was much smaller. Could not close door of shower room when standing in front of wash basin. Mini fridge did not work and none available for replacement. Toiletry tray in shower area was missing. Not enough space to stand for showering, making it impossible to have a proper shower. Holder for shower nozzle too loose, could not stay in position except when hose was pressed against the wall.

I made the reservation for Booking.com and in the ad notice it is that the room I rented, there are stairs, is at the 3rd floor, has suffered rising as much bag we were, I think it is important that this information is in all ad rooms I do on the platform There is only information in “accessibility that there is stairs” but there is no information of the room you will rent, because there are rooms in the ground, which will not need this information, but from the rooms of the 1st floor, All travelers have bags and very bad to climb up the stairs carrying bags.

The hotel was very clean. The rooms were adequate. All perfect. The hotel staff was very friendly and took great care of us. They were very helpful. The buffet breakfast was great, there was a lot of variety and everything was delicious. There was proper fruit, typical pastries, everything. The location of the hotel is very good, because although the street seems a bit dangerous, the hotel has a metro stop on the corner that communicates very well with everything, and all kinds of bus stops that allow you to go everywhere. It is very well connected to take public transport. Also going down the street you are in the entire area of the center of alleys.

I am deeply dissatisfied with the online booking service offered by Zenhotels. I made a reservation for what I thought would be a private room with 2 pets allowed and made a payment of 97 euros, which according to the booking confirmation received, was the total amount for the reservation. I was supposed to only pay 6 euros for the tourist tax and 10 euros per pet for the entire stay. Upon arrival at the hotel (WOT Lisbon Nomad), I was informed that the reservation I had made did not correspond to a private room and that in order to get one, I would have to pay an additional 234.51 euros on top of the already paid 97 euros (this would be for the upgrade to a private room + 10 euros per day per pet). Obviously, this news at the time of check-in and with such a price difference (more than three times the original value) makes it almost impossible for the customer to seek an alternative. Furthermore, I tried to explain to the hotel that the website was not very clear about private or shared rooms, as the room description did not indicate that it was shared. Additionally, it did not mention that the payment for the pets was per day rather than for the entire stay. The person responded that if the website did not have complete information, it was not the hotel's problem. I countered that if they were selling their services through third parties, they are just as responsible as the website promoting them to ensure that the information is accurate; otherwise, they are complicit in a scheme to deceive customers. Finally, I decided not to proceed with the proposal because I found it disrespectful, an excessive charge compared to the original offer, and unprofessional. Therefore, I feel that I was cheated out of the 97 euros that I paid and that I could not use the offered service.

Pictures on the website are from the new building and be aware that once you arrive you can get one of the old rooms (which are dirty with old furniture and insects) that belongs to the next building which is the Estrella Dos Santos PENSION , and they will charge you the same amount as you stayed in a hotel ($232 for two nights) . They put us in a terrible dirty , very tiny room with no view (there was a wall ). We paid for triple room but because they needed to removed/clean an smashed spider from the dirty wall and some stained/dirty sheets from the room they give us a doble room ”while we wait ” (in the same building Pension) the manager said that we will stay there for our whole stay and charged us for a triple room when we stayed in an awful double room. We chose this place for the reviews -8.5 stars (! ) , for the ”laundry service” and the for 17 minutes walk to Saint George Castle, once you are there they say that there is no laundry service and we have to walk almost half hour to get to the Castle and to the CENTER. We felt very foolish. This is the first time that we had a terrible experience thanks to the very poor skills of a manager who treated us like they were doing us a favor. Unfortunately, we couldn't cancel this reservation because we paid when we arrived at the reception area which was very nicely decorated, after this, they sent us to the next building which is connected with the new building. And of course the manager didn't want to refund us at least with the difference for the price of the triple room with a double. I do not recommend this place. Pictures can show themselves

I stayed four days in the WOT hostel in Lisbon, what means three nights. The hostel in in a great neighborhood, fun places around all the time, service is fun, they are 7/24 there to help you with all kind of informations about the city. Every night they had an activity (drink nights and even a movie night) for the early hours, there is this cool guy organizing party-visiting together for very reasonable prices, the beer is cheep, the common area is just perfect for chilling and to make new friendships very easily. If i plan my trip again to Lisbon (and i will, because that's one of the must fun cities I've ever been in my life), i'm sure i will book in WOT again. (I got they recyclable cup for memory.:))

We got a private room there cause we wanted our own space. Looked decent in the photos. When we arrived the room was quite dirty. Dirt on the walls, toothpaste around the sink and the towels we got had brown stains in it. We did not experience the privateness of our room because the bedroom door has a 2cm gap underneath it so all the stamps on the wooden floor and all the people coming and going (which was alot) along with the maintenace room next door felt like they were in our room. Alot of other smaller things like malfunction noises in the ventilation and very poor quality in the bed. “Breakfast included” was white bread, jam and coffee. BIGGEST PROBLEM is that the bathroom has alot of black mold in it. For example all around the shower and the shower glass and around the sink. After two nights we contacted the staff and told them about all these things listed above and we wanted to move out of that room and go somewhere else. So they told us that I had to send an email which would be forwarded to their supervisor, which I did. I checked upon them multiple times with calls, emails and direct conversation. Their supervisor, who was not there, would contact me which he never did. I am well aware this is not a 5 star accomodation but this is not ok in any accomodation that you pay for. I’ve been all around the world staying in allkinds of accomodations but this was my worst experience. Not only because of the room situation but because of the staffmembers who didnt even try to make things better by for example clean the room, offer us new towels offer us new bedroom. We paid 156€/night there. When the client points out things that are poor and could easily be fixed, just fix it and at least try to make them happy. WOT Lisbon Patio … Do better !

It is a good hotel. People are very friendly and helpful. They offered us free coffee. The rooms need refurbishing for sure. The bed was comfortable. It is very old and looks dusty even though it is not. The bathroom also needs an update. There was no shampoo at all. It was not checked. The hot and cold water is unstable. Ups and downs 153 euros per night is too much for my experience.

This hostel is operated like a 2-star hotel, providing cozy room with private bathroom and comfortable bed. The business must've undergone major renovation in recent years as everything looks new, practical and comfortable. It is also conveniently located close to the Rossio Metro station and all attractions including Castelo de S. Jorge Castle, the Lisbon Cathedral and Praça do Comércio.