Noureen
February 29, 2024
Incredibly helpful, kind and friendly staff. Showed a genuine desire to make guests as comfortable as possible - for example, we left the hotel for one night to go to Porto and left our luggage with them during that time. We came back the following day in the evening to check back into our new room, and they left the luggage waiting in our room. They also let us go to breakfast a little early on our flight day, as by the time it officially started, we’d have already left for the airport.
Acts like these showed they really cared about us being comfortable and that made our vacation al the more relaxing!