Lisbon Old Town Guest House

The room was simple, yet modern and well decorated. The attention to detail, like antique tiles and access to a clean kitchenette was such a nice touch.

Getting into the building was a horror show. Luckily, a couple who actually got the email with the two codes let us in. We ended up splurging on the hotel next door after we barely were able to use their lockers (key jammed) to store our luggage while waiting for check in. We were tired, and not hearing anything back from the hotel. We couldn't even make calls as travelers from out of the country. The service was awful, especially considering how helpful the staff at the 5-star hotel next door were (this is before we booked a room). I swallowed the cost and we used it as a chance to live lavishly, despite not being 5 star travelers. I never did get a response back from Lisbon Old Town Guest House. Ironically, we were having coffee outside the "nice" hotel next door waiting for our taxi on our way back home, and I see two travelers struggling with the Lisbon Old Town Guest House door. I waited 5 minutes because I'm socially awkward, but it was clear they weren't getting into the door. I came up to them and said we had the same issue. I wrote down the codes given to me by the other travelers and felt a duty to pass it on. He showed me their email and it only gave them the door to get into the hotel on the second floor, and nothing for the main entrance (different codes). They were very grateful, but this is clearly not just a one off issue. If you're landing here after any type of distance travel, be ready for a major headache.

Entrance to the Guesthouse, to the room are all secured through a digital code. Makes it very easy to access and no hassle with keys. The Guesthouse is perfectly located near the river and close to the old town center, to a metro hub and lots of restaurants.

Had two nights here whilst visiting Lisbon. Location is perfect a short walk to the harbour or the other way into the centre. Although a little hard to find mainly because from outside it’s just a single door the apar**ents are clean and comfortable with a nice shared kitchen. Security is excellent with 2 keypad doors and another to excess room. Would recommend these apar**ents if visiting Lisbon.

Great location. Easy check in with key codes provided for access to the building and my room. Shared kitchen with fridge, microwave, kettle and toaster. Rooms were spacious and cleaned daily. Property was on 2nd floor, no lift. Door to building and property needed to be pushed or pulled tight with force sometimes to make sure it was secure and locked. Noise in the building was quite loud with building work going on in other properties and other guests coming in and out of their rooms

The situation could not be better, right in the heart of everything. I was taken aback when we opened the front door, the stairs in front of us were covered in cardboard which was not a good look. We subsequently found that there was renovations going on upstairs and this was to protect the stairs. Lugging your suitcases up several stairs to the second floor was not fun, but on arrival there was a communal kitchen with facilities to make tea, coffee and a fridge. The rooms themselves were well appointed and clean and comfortable. Although there was supposed to be daily servicing this was not so. The rubbish bin in the kitchen was overflowing when we arrived and remained so for the next two days. Would not stay here again mainly because of the inconvenience of stairs.

All access via emai. Great location. Clean

Loved this place including the location. Quiet, very clean and the bed was amazingly comfortable. I actually found that it was not necessary to come change the bedding and all towels every day which is not as eco-friendly as other hotels where we have stayed. Hands down we would certainly stay here again when returning to Lisbon.

Great for budget-stay, very good location. The host helped us during check-in/out through phone, but he answered and arranged quickly and smoothly.