Alvalade II Airport Guest House

Service & Communication: Staff communication was generally responsive and helpful, particularly for check-in instructions and resolving minor issues like shutter malfunctions. Guests appreciated the flexibility of self-check-in and the clarity of information provided.

We booked a night at the guesthouse fairly last minute as it was near the airport & we had an early morning flight. It's more expensive than an apartment we have in central Lisbon so feels overpriced. You have to make arrangements to meet with the staff who have a base a few doors down from where the block is and they were very responsive to messages before hand which was helpful. The apartment block is a short walk from Alvalade station on the green metro line and there are a number of restaurants and cafes so it's convenient. Also feels like a nice, chilled area. Apartment is OK, the room we got was en suite but the common room & kitchen is shared with the other people in the apartment. There is a balcony overlooking a car park & when we had some issues with the shutters, the staff provided a temp solution for us. Toiletries, towels and hair dryers were provided which was useful. The room looked a little worse for wear with stains on walls but the bathroom looked new. The drainage didn't work very well so the shower water seemed on the verge of overflowing at times. The rain shower didn't work. There are no lifts in the building and the apartment is on the third floor, so not the best option for those with mobility issues or very heavy suitcases. Of course it's also on the flight route so the noise of planes flying overhead are common. This didn't stop us from having a good few hours' sleep before the airport though. We were able to walk to the airport on pavemented roads in less than 30 mins which was helpful as public transport would have been non-existent at those hours. When we did a recce of the route the day before, we passed a really nice park en route. Overall, the apartment was a convenient stop for us before an early start to the airport. However, if you are not too keen on stairs or sharing common spaces with others, it's best avoided.