Patria Hotel

Stayed 3 nights from 19th to 22nd September, with family booked a family suite room. We arrived late evening and the check in was okish. There was a lady customer service assistant who was very irate with the male customer service assistant. When asked for an iron, they stated the current iron had been stolen by another customer, so we had no use of an iron during our stay. The room was fine, but the wif was very weak, lack of tea bags, sugar and mugs- only 2, and we was 4!. They obviously did not stock up for us. Asked the customer service guy to provide tea bags and extra mugs, he said tea bags not available and gave us 2 mismatched mugs. Towels and sheets were changed daily, hotel in great location but customer service was appalling from the female customer service assistant. When we checked out, she said absolutely nothing, cause she was busy being mad with another assistant. This was quite evident on leaving the hotel, paid all this money to stay and not a good bye or thanks for staying here! You need to train this lady in how to behave in front of customers please.

We had a wonderful stay. Great wifi, bath (no plug though), toiletries smelled great, confortable bed, very quiet, lovely garden view, full length mirror, very clean linens, very friendly and helpful 24hr staff, yummy and varied breakfast (except instant coffee only), elevator (except one flight of stairs), and great location with transport and great restaurants within a block.

Great location, it’s close to transportation so it’s easy to go to places. The hotel is clean and it will be great for solo travelers.

Stayed for 2 nights while attending a music festival. Fantastic staff, very friendly and helpful. Very clean and tidy room. Breakfast was nice. Tea,coffee, juices plus choice of hot food or cold continental. Highly recommend. X

Close to metro, nice hotel, friendly staff! We liked it.

Despite valid booking, they did not give us the room.

Great area, close to subway.

Stayed here 1 night as my flight got cancelled, it was the best stay out of all the pervious hotels I’d stayed at in Portugal. Wi-Fi didn’t work. Room was perfect breakfast was good. Would recommend to all.

Definitely not a one-star hotel, it is much better. The location is great, next to the Saldanha metro station. The room is a bit small but has everything you need. It is very clean. Breakfast could be with much more variety, though it is tasty.