The Ivens, Autograph Collection

Fabulous location, hotel staff great, restaurant and bar was not. We stayed here 5 nights and are Marriott Platinum members. We received no upgrades and our room was a queen bed as opposed to the requested king. Not great for a 5 night stay. Again, the hotel staff was great. Unfortunately, the bar and restaurant was not. Every day we visited the bar and the restaurant and we felt unwelcome. They staff here was way more interested in outside guest than hotel guest. We had breakfast here daily and liked to enjoy a late afternoon drink after walking all day. We were not allowed to sit at the actual bar but a side seat, and this was daily. We also were here during the power outage and while the hotel staff did an amazing job the bar and restaurant seriously failed. While the location was great I would seriously question staying here again due to the unfriendly staff at the bar and restaurant if that is a priority for you.

Stayed here for the first time on a 2 night layover before heading onto France for a longer trip celebrating my partner’s birthday. Room and hotel common areas were stunning and felt like an oasis located in a central part of bustling Lisbon. We also had a celebratory birthday dinner at the hotel restaurant (Rocco) which the concierge helped us reserve a few months prior. On the day of, there was a bit of a mixup with the dinner reservation but the hotel management more than made it right. Sign of a team that is serious about taking care of their guests. Would recommend The Ivens! Also would recommend the hotel restaurant - wine list is fantastic and it’s quite a scene.

There are many things that make for a fine hotel experience, among them location, staff, room amenities, restaurant/bar, and general ambience of the facility. Come to The Ivens and you will find the best in all of these. Located within a short walk from most everything (won't be flat!!!), we never hired transportation except to and from the airport. You will not ever experience a friendlier staff in the front (bellmen, concierge, and check-in), and the rooms are kept impeccably clean. Stepping into the restaurant/bar will take your breath away!

The property is fabulous and the rooms pretty cool. There's a big but though. The restaurant is packed and you can only sit at the bar for a quiet drink (and if you want to you are forced to order food). For me that's key on a business trip; to do work with a drink rather than sit next to someone chewing noisily, and in 2000 hotel visits Ive never experienced that. there is a bar where you can but I was told they didn't know if it would open because of staff shortages. NOT a business hotel and I moved hotel after one night to somewhere I could opt to dine (or not) in a calm relaxed atmosphere.