Hotel Valverde Lisboa - Relais & Chateaux Reviews

Exceptional and outstanding service, staff were excellent, hotel impeccable, food excellent highly recommend

Easy to find and check in. The staff was very attentive and helpful with tips on what to do in the area since it was my first time in Lisbon. The room was inviting and calming, very spa-like.

Hotels belonging to Relais Châteaux will never upset you! Valverde is definitely one of the most worthwhile places to stay in Lisbon if you want to enjoy high-quality service as well as the local culture. The decorations are quite elegant, and it even looks like a small art gallery! All staffs are polite and patient, and they took good care of me! I will definitely recommend it to my friends!

Overall, it's good. The hotel is very private. It's also relatively quiet and conveniently located. However, the water that was finished on the first day should be refilled with a new bottle. I called the front desk to send water, but I didn't expect to be charged a bottle of water and service fee. The main reason is that I stayed for four nights in total. Except for the first night, there was no water refill. The next three nights had free water refills, and I was not informed of the relevant fees on the first night. In addition to this problem, Service: There was a breakfast service staff who was not very friendly and looked down on Asians.

The hotel is very comfortable, I stayed there for two nights in a row. Sound insulation is very good

The atmosphere of the hotel is very suitable for sleeping, and the aroma in the room blends well with the aroma of the toiletries. The breakfast is very average, only suitable for sleeping, not an ideal resort hotel.

Exquisite little hotel, very cozy

Super satisfied 👍🏻

Sincerely so-so

good, very good

Wonderful hotel, centrally positioned on a beautiful avenue of expensive shops. Very well positioned for visiting all the sights of Lisbon. Room very comfortable and food at breakfast and in the restaurant is excellent. Lovely areas to sit out and enjoy a peaceful drink. All the staff were extremely helpful and very pleasant. We would definitely stay there again!

The hotel location is great - it’s in a very nice location and easy to walk to many restaurants and sites. The room (classic double) was very dark and small - the bathroom was also v dark and didn’t seem to have the same air conditioning as the bedroom and so was hot. The TV was average in quality - not a big thing but for a hotel of this quality I would have expected better. The breakfast was very limited - you could order eggs and pancakes, but there was no bacon or other hot foods in the buffet. The staff were all very friendly, knowledgeable and clearly committed to very good service. This hotel is in a great location - but we stayed at a hotel closer to the water a couple of weeks ago that was much better value, better quality and much bigger space and I would trade that for 5 minutes longer walk to get to the main restaurants and tourist sites.

Valverde is a beautiful hotel, good location the reception staff were very friendly and nice. However their were a few issues with service, usb on one side of the bed did not work, TV did not work, nice to get slipper but they were very small sizes, toilet kept running, we had to call room service numerous items , they were very nice and came to fix the items but it was just annoying after a while to keep calling for things. Although the reception is very nice I think in the future they should provide tips to their guests on things we would not know. For example we had asked about going to Sintra, they told us about getting their and purchasing tickets ahead of time. Which we did however when we got there the weather was really bad. Our taxi driver told us Sintra has a very weird Micro weather system and often has odd weather. And unfortunately we did not dress properly, weather in Lisbon was warm, Sintra it was cold, windy, rainy. Due to that purchasing tickets in advance was a waste as everyone had to stand in the same long line. It would have been good for the hotel to have told us to be aware of the weather even though Lisbon and Sintra are 30 mins away the weather is completely different. Overall it was a nice stay, a couple of items they can get better on.

Absolutely loved this boutique hotel. From the moment you walk in, the scent is amazing. The staff is wonderfully attentive and responsive. The rooms are very cozy. The bed linens are luxurious. The bathroom and shower so great and the towels are on a warmer! Morning breakfast was delicious with wonderful small pastries and a choice of eggs, pancakes, etc. - all wonderful small bites. We had dinner here one night, too which was excellent. The hotel’s location on the main avenue is great, too. I love using Fodor’s for recommendations when I travel which is where I got the hotel. Excellent recommendation!