Lisbon Serviced Apartments - Chiado Emenda Reviews

There was no front desk service and the check in procedure was challenging. To be honest with this price, I believe there are many available options.

📍location: Situated in an excellent location, extremely close to many places of interests, such as the old town and the escalator (a place where many people take photo, sorry for not knowing the exact name) 💁service: 100% self service, from check in to check out. One problem is that the locker at every floor in the fire stairs, requires a 2 euro coins to unlock it. Without knowing that it only accepts 2 euro coins, we tried to put TWO 1 euro coin, and the machine fails and it ate our money without giving back😭

It’s okay! There were no sandals or toothpaste or toothbrush.

Great location and place for friends

Clean and easy place in the middle of Lisboa, all digital so you really have to wait unttl 14.00 to check in, decent stay in a good location…

Fantastic apartment. I was on a solo trip but this would be perfect for friends, family couples or business. Fully serviced with a fridge, oven, kitchen ware etc. great shower pressure. Comfortable bed/pillows. Had a small issue checking in as it’s an electronic checking, but there’s a phone available and they sent someone over straight away to help. Great service. The only criticism which is such a minor detail, was that I could smell the food being cooked in the apartment next door. Otherwise can’t fault the place! Aparantly they have 18 locations in Portugal or Lisbon, so I will defo be using the apartments again!!

Very well located and decorated. This apartment is well worth the value.

Slept wonderfully in the middle of the entertainment area. We were not bothered by noise. Room is super neat, lovely bed. And room is equipped with everything, cooking, baking everything Top hotel, we will definitely come again

Nice hotel, quiet area, one minus is located high from the center, you need to climb. Thank you

Excellent place I would go back without thinking it's incredible Thank you

The machine check-in system was the worst. I had already paid for my accommodation, but the machine said I had to pay again, so I contacted the apartment, but it took almost an hour just to change the payment amount. If it doesn't work, I should come and figure out how to resolve it. They kept telling me to just wait on the phone and hung up several times without any information, and I sat there asking if I had paid in advance or if I had seen the money go out of my bank account. I don't think I will ever use an apartment in Lisbon again.

I booked a room to go alone to see Lisbon on an express trip. Double bed, sofa bed, kitchen and bathroom. The facilities were very good, although the cleanliness was mediocre, the bathroom was full of long hair and the toilet itself was not completely clean... Furthermore, during the reservation they charged me 3 times the tourist tax (€6x3=€18) given that up to 3 people could fit into the room, despite traveling alone, which is a shame... The experience is quite burdensome. .. I don't mind paying more if what I want is to have a bigger room, but having to pay 3 times the tourist tax that they are going to keep, and which was also not indicated in the app, increasing the cost... It's a shame... I'm not going to repeat it...

Hygiene: very good Facilities: very good Service: 100% self-service

Fully automatic check-in, Ctrip's page does not have a program to send messages to the store, and you can't get in the gate when you go there, so you can only make a phone call. The room on the first floor is assigned to the room on the first floor, because Lisbon is a mountain city, it is equivalent to living in a semi-basement, which feels a bit damp and moldy. The floor-to-ceiling glass door leading to the balcony is a bit unsafe. Even if it is locked, it will be half-opened when you push it, so you have to move the big table to hold it. Those who didn't check out and cleaned up came in and were frightened. The location of the hotel is not on the street, it's a bit out of the way, it's a bit unsafe to go back at night.