Best Hotels near Casa do Regalo, Lisbon

The hotel is amazing in every aspect! It’s in the middle of the cruise terminal and the airport. Metro is close by, and 4 stops to go to the city center. The hotel is very new, spacious, and clean. Breakfast is awesome with such a low price €8 (coffee is with decent quality, and you can even order latte, cappuccino or mocha for free). The hotel staff and restaurant staff are all super friendly. The lightning show at 10pm every day is very nice.

I am deeply dissatisfied with the online booking service offered by Zenhotels. I made a reservation for what I thought would be a private room with 2 pets allowed and made a payment of 97 euros, which according to the booking confirmation received, was the total amount for the reservation. I was supposed to only pay 6 euros for the tourist tax and 10 euros per pet for the entire stay. Upon arrival at the hotel (WOT Lisbon Nomad), I was informed that the reservation I had made did not correspond to a private room and that in order to get one, I would have to pay an additional 234.51 euros on top of the already paid 97 euros (this would be for the upgrade to a private room + 10 euros per day per pet). Obviously, this news at the time of check-in and with such a price difference (more than three times the original value) makes it almost impossible for the customer to seek an alternative. Furthermore, I tried to explain to the hotel that the website was not very clear about private or shared rooms, as the room description did not indicate that it was shared. Additionally, it did not mention that the payment for the pets was per day rather than for the entire stay. The person responded that if the website did not have complete information, it was not the hotel's problem. I countered that if they were selling their services through third parties, they are just as responsible as the website promoting them to ensure that the information is accurate; otherwise, they are complicit in a scheme to deceive customers. Finally, I decided not to proceed with the proposal because I found it disrespectful, an excessive charge compared to the original offer, and unprofessional. Therefore, I feel that I was cheated out of the 97 euros that I paid and that I could not use the offered service.

This hotel is the most cost-effective hotel I have ever stayed in~ It's great The actual room looks better than the photos advertised. There are also garbage sorting, jewelry boxes, and Chinese people drink hot water. Many overseas hotels do not have kettles. This hotel has specially prepared kettles and usb ports. If someone does not have a European standard adapter , you can also charge it directly. The most important thing is that the room is very clean and the fragrance is wafting. What made me exceed my expectations is that there is a sliding door on the balcony. There is no light and sound when I pull it. I want to go home and renovate my house

This hostel is operated like a 2-star hotel, providing cozy room with private bathroom and comfortable bed. The business must've undergone major renovation in recent years as everything looks new, practical and comfortable. It is also conveniently located close to the Rossio Metro station and all attractions including Castelo de S. Jorge Castle, the Lisbon Cathedral and Praça do Comércio.

We landed here from a cancelled easyjet flight, staff were so understanding when we arrived. Breakfast and dinner was included in our stay and was a buffet style with a great selection. Room was very spacious and clean. A 1 minute walk away from metro entrance and supermarket.

The hotel was very clean. The rooms were adequate. All perfect. The hotel staff was very friendly and took great care of us. They were very helpful. The buffet breakfast was great, there was a lot of variety and everything was delicious. There was proper fruit, typical pastries, everything. The location of the hotel is very good, because although the street seems a bit dangerous, the hotel has a metro stop on the corner that communicates very well with everything, and all kinds of bus stops that allow you to go everywhere. It is very well connected to take public transport. Also going down the street you are in the entire area of the center of alleys.

We got a private room there cause we wanted our own space. Looked decent in the photos. When we arrived the room was quite dirty. Dirt on the walls, toothpaste around the sink and the towels we got had brown stains in it. We did not experience the privateness of our room because the bedroom door has a 2cm gap underneath it so all the stamps on the wooden floor and all the people coming and going (which was alot) along with the maintenace room next door felt like they were in our room. Alot of other smaller things like malfunction noises in the ventilation and very poor quality in the bed. “Breakfast included” was white bread, jam and coffee. BIGGEST PROBLEM is that the bathroom has alot of black mold in it. For example all around the shower and the shower glass and around the sink. After two nights we contacted the staff and told them about all these things listed above and we wanted to move out of that room and go somewhere else. So they told us that I had to send an email which would be forwarded to their supervisor, which I did. I checked upon them multiple times with calls, emails and direct conversation. Their supervisor, who was not there, would contact me which he never did. I am well aware this is not a 5 star accomodation but this is not ok in any accomodation that you pay for. I’ve been all around the world staying in allkinds of accomodations but this was my worst experience. Not only because of the room situation but because of the staffmembers who didnt even try to make things better by for example clean the room, offer us new towels offer us new bedroom. We paid 156€/night there. When the client points out things that are poor and could easily be fixed, just fix it and at least try to make them happy. WOT Lisbon Patio … Do better !

After reading the negative reviews, I decided it was worth reporting on our stay here. We were attending Web Summit at the Altice Arena and chose the VIP Executive Art's (sic) because it was a short walk from one end of the venue. Our room faced the street and was pretty spacious and comfortable, with no noise issues whatsoever; our only complaint was that the mini-fridge didn't work. We enjoyed the breakfast included with our rate, which was quite tasty and offered dozens of items, including interesting ones such as coconut brioche. The staff and elevators were fine, and we ate at two restaurants in the next block and enjoyed them both. And getting back to the airport by walking to Oriente station was very easy. Side note: I'm a comics fan and was startled and pleased that our room had a view of the giant superhero mural outside the hotel. If you're visiting Lisbon as a tourist, you'd do better to stay in a quainter and more atmospheric part of town. But for our needs, we were pleased with the experience we got at this hotel.

First, very close to airport, which makes it cheap to taxi or Uber. Hotel is in the business district so it’s fairly quiet at night, except for hearing the train, which I kind of like. Rooms are old fashioned, and on the smaller side. Staff was very friendly. Lobby is nice and bright. We liked having a nice bar and restaurant on premises. Breakfast is nice, but it’s a mad house in the mornings. This hotel has four small elevators, which rude guests try to force themselves onto with luggage when they’re already full. During our stay, one of the main, bigger elevators remained broken. Since we were on the 9th floor, we had to wait longer to go up or down. I highly recommend you request a room no higher than the 2nd floor if you don’t want to wait. Wi-Fi here is terrible. Our phones would not stay connected and trying to do anything online was beyond frustrating. We very much liked the location. Close to the metro, close to a grocery store, lots of coffee shops in close proximity. Very easy to get to downtown Lisbon. If we were to Lisbon, we would definitely consider staying here again, however I would search for a good deal on a more up to date hotel closer to city center if you don’t want to take multiple train stops.

Lovely and close to the airport, a late check-in, staff were delightful, she even came to my room to help me with the wndow, the handle was broken so it would not close properly. Toilet, seat was loose... Nice room, but a bit of road noise with open window. Breakfast was great and at €9.50 very reasonable, good selection and even a fresh orange squeezing machine. If you have an early morning flight, seriously consider this place. No stress about 10am checkout 👍