Hotels near biclas.com in Lisbon

We got a private room there cause we wanted our own space. Looked decent in the photos. When we arrived the room was quite dirty. Dirt on the walls, toothpaste around the sink and the towels we got had brown stains in it. We did not experience the privateness of our room because the bedroom door has a 2cm gap underneath it so all the stamps on the wooden floor and all the people coming and going (which was alot) along with the maintenace room next door felt like they were in our room. Alot of other smaller things like malfunction noises in the ventilation and very poor quality in the bed. “Breakfast included” was white bread, jam and coffee. BIGGEST PROBLEM is that the bathroom has alot of black mold in it. For example all around the shower and the shower glass and around the sink. After two nights we contacted the staff and told them about all these things listed above and we wanted to move out of that room and go somewhere else. So they told us that I had to send an email which would be forwarded to their supervisor, which I did. I checked upon them multiple times with calls, emails and direct conversation. Their supervisor, who was not there, would contact me which he never did. I am well aware this is not a 5 star accomodation but this is not ok in any accomodation that you pay for. I’ve been all around the world staying in allkinds of accomodations but this was my worst experience. Not only because of the room situation but because of the staffmembers who didnt even try to make things better by for example clean the room, offer us new towels offer us new bedroom. We paid 156€/night there. When the client points out things that are poor and could easily be fixed, just fix it and at least try to make them happy. WOT Lisbon Patio … Do better !

It’s been a long time since I was last in a youth hostel, and as a now 45 year old man there is probably a reason for this. Arriving late on the Tuesday night with fond memories of dorm parties and tequila slammers, I was greeted by what I initially thought was captain Jack Sparrow, but who actually transpired to be a very friendly chap who helped us to navigate the intricacies of the main entrance. Door buzzed, suitcases lifted up the stairs and ugh who let mum and dad in looks absorbed, we were handed our keys by a lovely member of the team alongside vouchers for two free shots. Enthusiastically we were informed that the bar was open until 1am that night, although we had missed the pub crawl for the evening. I’m flattered I guess, however we decided to give the shots a miss in favour of a nice sleep. Yup, Father Time catches up with us all… We had a private double with a shared bathroom, and although very small it was comfortable enough. The pillow has perhaps seen better days, but the A/C was a life saver! Spending the days walking around town and doing some gentle exploring, the nights were largely spent for myself at least in the bar area downstairs. It’s a small but perfectly functional area, and in all honesty wasn’t the screaming mess of teenagers away from home for the first time that I had been expecting. At 3 euros a pint I was certainly very happy to sit and read whilst various cool young things did their thing in the background. Declining participation in the pub crawl for a second time, I was tempted with the tapas tasting but plans for the night changed due to friends arriving a day early and diner reservations being made. From a comfort point of view, our bathroom was shared between three double rooms I believe on the third floor, and this was never an issue. I attribute this to the fact that we were likely on very different schedules with us going out for the day and back for the night, as opposed to the perhaps more night based activities of our fellow residents. Bedroom like I said small, but hey, who cares, we weren’t here to sit in a room all day. The breakfast was absolutely fine, and for 5 euros a day you really cannot complain. All in all very happy with my stay, though peeking into an open dorm room one day my god I wouldn’t have survived the week unless you could take 25 years off me! Good job though overall Sant Jordi, and I’d certainly consider staying again - safe, friendly and somewhere I’m sure 20 year old me would have had a blast!

Very polite staff. The room was very nice and clean. The only problem was about the window. The glass was not clean (from outside) and it was not possible to take obvious pictures from the outside view. If I come to Portugal another time, I will choose this hotel again.

It was a pleasant experience, the staff very helpful and efficient; breakfast was tasty and varied. The room had good dimensions for two people, a comfortable and spacious bed, plenty of storage space, very effective black-out curtains and was well air conditioned. The bathroom had a good shower, with great power and well regulated in terms of temperature. However, the soundproofing of the room could be better.

The staff is wonderful, i came with my 2 kids, and we had 3 single beds. Beds are comfortable. The bathroom size is correct, not too small, and not too big. The room was cleaned every day. The breakfast bufet is very nice and complete. Thanks again to the staff who are very helpful and kind. The walk to the beach is 5 min, the beach is very nice. I definitely recommend this hotel.

Comfortable, clean and well run. The staff were helpful in clarifying travel issues such as the intermittent rail strike. Our room was good but the lift, although claiming to fit 4 people, is really big enough only for 2 and I think a sizeable hotel. should have more. On the plus side you can get up almost as early or late as you like, because the buffet breakfast is served from 6.30 a.m. to midday. And the dawn chorus of twittering birds outside the window is nice if you like that sort of thing. The hotel is not as central as its title implies and in the area there's a shortage of evening entertainment in the way of bars. A couple of good restaurants, the Churrascaria and the Hamro Ghar (Nepalese, would you believe!) serve good food and beer however.

AC not working properly, no food in room, no mini bar, uncomfortable, old property needind minor renovation, many things not working such as shower head, sink not draining enough, sometimes not cleaned well. ceiling damage and micro pieces falling in bathroom AC filter dirty, walls in cupboard, could hear the couple next door having sex every time. head manager of the hotel not listening and almost rude. asked him to fix the VMC, there was too much humidity to which he replied that he is not god. I told him that if he cannot make a VMC changed I do not know how he is a manager. no discount nothing for the hassle it has been there. changed room once to have even more issues. did not seem double windowed either we could hear the street. barman when I asked him what he has aside of drinks, his reply was so low lever: What do you think I can have? it is a bar. when I explained that he might have offered snacks or small food, he did not understand. it is a very low level hotel for a high price. I will never recommend that place and I will even spend some time to damage their online reputation.

I appreciated how this hotel was able to accommodate me on short notice after the original hotel I had booked with canceled my reservation. The rate was reasonable and it was located where I needed to be. The Grand Lisboa Hotel is part of a chain of VIP hotels in Lisbon. It was quite clean but slightly run down. The room was basic and since I just needed to sleep and shower, it was fine. All the money has been put into the bathroom with modern fixtures. The bathtub is high and slippery. There was no mat to prevent falling and stepping out of the tub felt a bit precarious. The rest of the room was spare. The bed was quite firm. A table and chair in the room had some sort of dried spill on them. Bottled water was complimentary. I did not make use of the bar or restaurant facilities whilst there. To change money, on goes to a sister hotel, the VIP Zurich-walking distance-and receives a poor exchange rate. Live and learn. The service, overall, is helpful. I was given suggestions, directions, maps, etc. All the things one expects from those in the hospitality business happened. No complaints, there.

Arrival and Check in 3/5 On arrival we were not really helped with our luggage. The lady didn’t recognise our diamond status. After I reminded her that I would like the free breakfast. When we asked reception for advice on restaurants shopping etc they not been very helpful to be honest Rooms 5/5 The room are spacious very clean with a wonderful balcony. The sleep quality was exceptional. The only thing was the shower temperature did not remain steady throughout your shower. The housekeeping is good. It is great at last a hotel with USB B & C plugs by the bed. Thank you!! Breakfast 5/5 On arrival the first morning at breakfast it was clear reception had messed up with advising the restaurant breakfast was included. To the rescue came Vanessa. We left it with her she resolved the issue. No drama No fuss. The breakfast is fantastic. I have to say the breakfast team are a credit to this hotel. They helped us also with our questions on the local area where to get best pasteles etc. Dinner and Bar 5/5 The superb team at breakfast continues into night. The bar team of both Pedros made us fantastic express mi martinis. The whole team is super friendly. The buffet was adequate. When they run out of tonic water and Grey Goose the F&B Manager I think called Diego changed a negative situation into a positive one. For me is a Sign of great customer experience. A little treat awaited us on return to room. This nice touches show the staff listen to the clients. Spa and Pool 5/5 We only used the Internal Pool. The lane dividiers in the pool were dirty. They are not needed and should be removed. The cleanliness around pool was top notch Overall this is the best Crowne plaza I have ever stayed in. The staff at the restaurant are level I would expect at intercontinental. I would definetly come back. Bit more of customer service training and this hotel would be exceptional.

After reading the negative reviews, I decided it was worth reporting on our stay here. We were attending Web Summit at the Altice Arena and chose the VIP Executive Art's (sic) because it was a short walk from one end of the venue. Our room faced the street and was pretty spacious and comfortable, with no noise issues whatsoever; our only complaint was that the mini-fridge didn't work. We enjoyed the breakfast included with our rate, which was quite tasty and offered dozens of items, including interesting ones such as coconut brioche. The staff and elevators were fine, and we ate at two restaurants in the next block and enjoyed them both. And getting back to the airport by walking to Oriente station was very easy. Side note: I'm a comics fan and was startled and pleased that our room had a view of the giant superhero mural outside the hotel. If you're visiting Lisbon as a tourist, you'd do better to stay in a quainter and more atmospheric part of town. But for our needs, we were pleased with the experience we got at this hotel.