Guest User
July 25, 2023
Been coming to this resort for many years, it’s part of our annual family Sicilian holiday, and we always look forward to it. The pools are great including the sea area & the views are literally breathtaking. It’s a fantastic place & I don’t want to put anyone off, but this year a couple of things did surprise us. Firstly, on arrival to our room, we found our wardrobe jammed shut, a note had been left by previous owners on the dressing table, and outside on the garden patio was a nice table but no chairs to sit on? We had also booked for a bottle of bubbles on arrival as per previous years, but this was also absent. Admittedly these things were ironed out by the staff, but did not start our break in best of moods & should have been avoided from a 5star hotel. But what really surprised us this year was the rocket in prices. We always go into town for dinner, but eat at the poolside restaurant on the resort for lunch. €6 for water is tough to take, but €24 for a bottle of beer is beyond 5star prices for me. Also this year was the first time we were charged full price for a standard plate of spaghetti with sauce for our young son, €24. I know things are getting more expensive but it just seemed excessive. Also, on both occasions of having lunch, when the bill arrived it contained 1 extra bottle of water than we had ordered- perhaps just an unfortunate coincidence but both times we had to make the waitress aware of this mistake & were not offered an apology? Other than these blips the Therasia continues to be an amazing resort, just be prepared to pay for it.