Guest User
July 9, 2023
The hotel service was very poor. I lost an umbrella. I called the hotel front desk at noon on the day of check-out and asked them to look for it and see if it was lost in the room. The front desk said they would check and get back to me, but they didn’t reply at noon the next day. Me, I asked the front desk again the next day, and the front desk still said she would check and get back to me, but the result was no news again. In fact, the umbrella is not valuable. If it was not left in the room, just give me a reply saying no, no news. What kind of service is this?
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