Guest User
October 26, 2023
I travel for business 200 days a year and stay in the best local hotels. This hotel really surprised me.
Facilities: too old, small windows
Hygiene: clean, but the room smells too much. It's been a long time, and the smell of smoke is attached to the room. It smells all night
Environment: average
Service: I really complain about the front desk. I am a guest, not asking you to do anything. I checked out and asked for a ticket. We have two rooms. You asked me the number of another room. I said I didn't know and asked you to check it. He said to me that you booked a room for two nights, and we checked out. You told me that you stayed for two nights. He cried all the time, but didn't say he saw it wrong. He was very impatient. You made a mistake yourself, and it felt like I was making things difficult for you.
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