Shalai

Our GPS in the car got us close then some walking did the rest. It was worth the effort Our host was warm and helpful. The room very comfortable and the next day massage even better. We had dinner at the Michelin star rated restaurant and it was definitely special

Excellent staff, full spa including massage and a Michelin star restaurant. Also close to gateway to Mt Etna.

All rooms on the 3rd floor have no windows, mattress and linens were 3 star at best. Owner of the hotel Leonardo extremely rude, and lacks basic customer service skills.

Shalai resort has figured out how to serve their customers from both the front and back of the house. The front desk staff was exceptionally prompt, professional and flexible when I needed to adjust my bookings. This was followed by an outstanding meal in their Michelin starred dining room. The wine card arrived to the table as a large , albeit overwhelming list. The server arrived with a fantastic knowledge of the wines and suggested a perfect bottle of Sicilian wine which aligned to our description of flavor profile. The meal itself was perfect and none of the courses in the tasting menu disappointed us. My friend ordered the “meat” option, I chose “fish.” The kitchen allows you to pick different menus which is also a nice touch. I’ve been many places where the tasting menu is a must for the entire table. My favorite dish was broken angel hair pasta in a fish broth with local red shrimp. The shrimp tasted similar to top quality sushi grade ami ebi. Breakfast the next morning was included in the room price and had a wide variety of food on offer : pastries, fruit and optional cooked dish from the kitchen. The rooms were minimalist in style as shown on their website. For the price point, they were exactly what I expected to see. I will be returning to the property during this same stay in Sicily for 2 additional nights. I would not hesitate to recommend it for its great service across the board and high quality food.

The restaurant is wonderful and highly recommended. We all had the pescatarian tasting menu which was fantastic. However, the hotel could use some work. In particular, no one in our party ever did get hot water out of their showers; the water wasn't cold, but it never got hot either. The rooms are a bit worn out as well. We also tried to order breakfast off the menu in the morning but after an hour waiting for eggs, we gave up in order to catch flights out of Catania. Worth a stay just for the restaurant, but the hotel seems to prioritize the appearance of luxury over practicality.

We had a truly lovely time at Shalai. They came recommended by friends who stayed earlier in summer. The hospitality was amazing. Marta and her team were so helpful. We loved their dining recommendation and the resort itself was so well maintained and comfortable. Amazing breakfast and we used the Spa features and treatments as a special treat and we are so glad we did.Not something we normally indulge in but it was a special occasion and was well worth it- great value. We wish we could have stayed a little longer to explore the Etna wine country but are really happy we were able to visit for the time we did.

Excellent experience, great service.

I recommend to anyone who wants to have a culinary experience in eastern Sicily to go and try the tasting menu of the starred chef Giovanni Santoro, able to express the splendor of Sicily with his dishes,Excellent raw materials entrusted to the skilled hands of the chef together with his staff make this location a must-try stop for all lovers of haute cuisine. Highly trained staff, excellent wine list .....